netPolarity, Inc. (Saicon Consultants, Inc.) · 18 hours ago
Customer Success Engineer
Plano, TX
Contract
Hybrid
Senior Level
$40/hr - $45/hr
5+ years expnetPolarity, Inc. is seeking a Customer Success Engineer to provide technical expertise on Next Generation Firewall (NGFW) technologies. The role involves collaborating with product and engineering teams to enhance customer adoption and ensure effective implementation of network security solutions.
Human ResourcesLogisticsInformation TechnologyDeliveryStaffing Agency
Responsibilities
Provide technical expertise on our Next Generation Firewall (NGFW) technologies to ensure customers and partners maximize our products' potential
Work closely with our Product and Engineering teams to develop, integrate, and implement network security and endpoint solutions
Serve as a customer advocate, driving product adoption by influencing the product roadmap, leveraging new features, and identifying innovative use cases
Ensure customers maximize their investment by implementing and operationalizing our solutions to achieve their security objectives rapidly
Partner with account teams to deliver a high-visibility, high-touch delivery strategy, technical account plan deployments, and product-level success plans
Qualification
Required
5 years of experience in network security engineering, operations, support, or professional service, or similar roles
Proven results as a trusted technical advisor, interacting with client teams at various levels of technical and non-technical depth
Experience in customer escalations, account management, and project management
Ability to thrive in a matrixed team environment, anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity
Bachelors or master's in engineering
Preferred
Working knowledge of Palo Alto Networks NGFW security platforms is highly desirable
Experience with Enterprise network products (router, switch, servers, wireless, monitoring, management) is highly desirable
Working knowledge of Windows, Mac, and Linux operating systems is highly desirable
Network Security certification from Palo Alto Networks (PCNSA, PCNSE), CISSP, CCNA, CCNP, CCIE, or similar is highly desirable
Company
netPolarity, Inc. (Saicon Consultants, Inc.)
netPolarity, a subsidiary of Saicon, is a certified Woman and Minority-Owned Business Enterprise, a leading full-service workforce solutions provider delivering contingent workforce staffing, payrolling, temp-to-hire and direct-hire services to Fortune 500 companies nationwide.
201-500 employees
H1B Sponsorship
netPolarity, Inc. (Saicon Consultants, Inc.) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Haixia Zhang
Chief Executive Officer
Company data provided by crunchbase