KDC Construction · 19 hours ago
Administrative Manager
Orange, CA
Full-time
Onsite
Mid, Senior Level
$75K/yr - $109K/yr
5+ years expCirks Construction Inc., dba KDC Construction, is a leader in the construction industry dedicated to its people and community. The Administrative Manager oversees and trains administrative staff, ensuring adherence to procedures while improving team efficiency and effectiveness.
ConstructionReal EstateBuilding Material
Responsibilities
Manages team performance, including developing and coaching direct reports and staff, communicating expectations, enforcing Company policies, procedures, and standards, and redirecting versions as needed
Responsible for the staffing model of their direct reports, ensuring the hiring and training of all new team members
Works with management to streamline processes and build a structure while driving cost savings
Follows and enforces all standard operating procedures
Oversees administrative staff for all work order documentation, including client updates, weekly open call reports, and closeout procedures
Manages Dispatch Supervisor, ensuring staffing model supports all SMD regions
Ensure professional handling of customer inquiries, service requests, and escalations
Act as a liaison between field technicians, management, and customers
Liaison with the Information Technology (“IT”) department for practical systems, streamlining, workflow improvements, and troubleshooting
Partners with Service Managers to resolve issues regarding work order documentation for timely completion and invoicing of work orders
Ensures customer-based CMMS is updated throughout the life cycle of a work order
Organizes, schedules, and attends bi-weekly meetings with Service Managers and SMD Accounting
Organizes and schedules bi-weekly Service Manager meetings
Organizes, schedules, and attends weekly leadership and Support Staff meetings
Serves as a responsible leader through the direction and guidance of the team to ensure all safety requirements for all jobs are upheld
Other duties as assigned
Qualification
Required
5 years' experience with relevant experience or equivalent
High School diploma or equivalent
Demonstrates comprehensive knowledge of Service and Maintenance
Experience in a supervisory role that includes administrative and customer service
A unique talent for being the 'go-to' person to resolve problems and do the job proactively
Self-starter and able to work in a fast-paced, team-oriented environment
Demonstrates strong verbal and written communication skills
Ability to multitask, have strong attention to detail, and have organizational and time management skills to achieve all established deadlines
Has passion, energy, persistence, a positive attitude, and enthusiasm
Proficient with computers and familiar with the Microsoft Software Suite
Able to identify a need, remove the barriers, and make things happen
Values diversity of ideas, opinions, and people. Has good common sense and applied logic
Must possess an appropriate state driver's license before employment, a clean driving record, and reliable transportation
Benefits
Medical insurance
Dental HMO and PPO insurance
Vision insurance
Life/AD&D insurance
Flexible Spending Accounts – Unreimbursed Medical and Dependent Care
401(k) retirement plan
Vacation and Sick Time
Holidays
Company
KDC Construction
KDC Construction is a construction company providing estimating, pre-construction, and field management services.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase