System One · 21 hours ago
Healthcare Technical Writer
System One is a leader in delivering outsourced services and workforce solutions across North America. They are seeking a Healthcare Technical Writer who will be responsible for creating, updating, and maintaining clear, user-focused documentation for business and operational applications.
Human ResourcesStaffing Agency
Responsibilities
Write, edit, and maintain user guides, SOPs, job aids, and other operational documentation
Translate complex workflows and systems into clear, step-by-step instructions
Develop documentation for applications built on platforms such as Salesforce
Update training materials and presentations (no training delivery required)
Collaborate with SMEs and Business Analysts to gather and validate requirements
Ensure documentation meets quality, style, legal, and regulatory standards
Publish and maintain documentation in learning management and governance tools
Qualification
Required
Minimum of 3 years of experience as a technical writer or in a communications-focused role
Bachelor's degree in English, Journalism, Business, or a technical discipline
Candidates without a Bachelor's degree must have an additional 4 years of relevant work experience, in addition to the required 3 years of technical writing or communications experience
Preferred
Knowledge of call center operations, claims processing, enrollment, or billing workflows
Familiarity with healthcare systems and regulatory environments, including ACA
Experience supporting documentation for AI tools or knowledge bases
Benefits
Medical
Dental
Vision
Spending accounts
Life insurance
Voluntary plans
Participation in a 401(k) plan
Company
System One
System One is a professional staffing firms.
H1B Sponsorship
System One has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (6)
2023 (9)
2022 (10)
2021 (9)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$301.8MKey Investors
TruistOaktree Capital ManagementProspect Capital Corporation
2021-01-28Debt Financing· $290M
2020-12-08Private Equity
2016-09-20Acquired
Recent News
2026-01-06
Company data provided by crunchbase