NEOGOV · 1 day ago
Transit Operations Superintendent (Fixed Route)
NEOGOV is seeking a Transit Operations Superintendent to oversee day-to-day Transit operations in Manatee County. The role involves directing Fixed-Route and Para-Transit bus services, supervising staff, and ensuring compliance with safety and operational standards.
GovernmentSoftwareHuman ResourcesInformation TechnologyGovTech
Responsibilities
Applies knowledge of applicable traffic laws and regulations; applies knowledge, or quickly learns and applies knowledge, of the geography of the County and applicable bus routes; applies knowledge of security and safety requirements associated with transit operations
Meets with operator supervisors to resolve problems, issue special instructions, and/or schedule changes; reviews scheduling, passenger load patterns and driver workloads; makes recommendations for upgrading service to meet public needs; maintains operator records
Establishes operating procedures and guidelines for Transit operations; ensures conformance with the Personnel Policy, departmental procedures and Federal, State and local laws, rules and regulations
Reviews, investigates and appropriately handles vehicular and personnel-related accidents and/or incidents
Participates in development and administration of the division's training programs, i.e., first aid, CPR, emergency care, passenger relations, commercial driving, etc
Reviews daily reports and monthly billings for accuracy and development of audit trail; provides assistance in the preparation and monitoring of the annual budget
Coordinates preventive maintenance with the Fleet Services Division; assists in monitoring bus and equipment needs of the division and makes recommendations regarding replacement or other options
Performs clerical and fiscal duties as necessary; may perform in other positions in the absence of staff, or on an as-needed basis
Assists with policy development and new services and agency contracts for the division
Ensures division runs smoothly and meets established goals and standards, reviews citizen complaints and addresses in a timely and appropriate manner
Plans, assigns and directs work of assigned staff; performs other personnel-related duties, i.e., recommending hiring, firing and disciplinary actions, completing Employee Performance Evaluations, etc
Checks routes for passenger safety, road conditions and scheduled arrivals at different points; drives support vehicles when required
Communicates clearly, effectively, and tactfully, orally and in writing
Establishes and maintains effective working relationships with, co-workers, supervisors, clients, etc
Represents the division and the County at public meetings and forums in a professional and positive manner
Provides technical support to County administrative staff for investigation and resolution of complaints and conflicts
Generates statistical information for Federal and State mandated reports which directly affect funding. Track and revise existing reports, timetables and schedules
Serves as Division Manager in absence of Operations Chief and Manager
Performs other related work (including weather or other extreme emergency duties) as required
Qualification
Required
Associate's degree in business, public administration, planning or related field
Minimum of four (4) years' work experience in mass transit and/or para-transit operations
Minimum of two (2) years supervisory experience
Class 'B' Commercial Driver's License with passenger endorsement and air brakes endorsement, or Class 'B' CDL permit with passenger and air brake endorsements, by effective date of employment required
Must be able to pass the CDL skills Test within six weeks with training provided
Must successfully pass a DOT physical and pass a Level 2 background check
Equivalent combinations of education and experience may be considered
Benefits
Employee Assistance Program (EAP):
Wellbeing Benefits:
Miscellaneous Benefits:
Paid Time Off:
Insurance:
Retirement:
Career Wellness:
Education Benefits:
Flexible Spending Account:
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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