VML HEALTH · 12 hours ago
Senior Program Manager
VML is a leading creative company that combines brand experience, customer experience, and commerce. They are hiring a Senior Program Manager to deliver operational transformation initiatives for a large CPG company, leading integrations across client teams and partner agencies while ensuring client satisfaction and project profitability.
Marketing & Advertising
Responsibilities
Partner with Account and Operations leads to provide ongoing client satisfaction
Oversee the development of integrated project and program deliverables across IAT teams and agency partners, handling concurrent workstreams for multiple retailers across North America
Establish and maintain project and program communications
Oversee project estimations and staffing recommendations, while implementing new processes across large workstreams
Ensure calendars and deployment schedules are maintained for multiple operating units globally
Leverage AI where possible to optimize delivery and efficiency
Responsible for project profitability
Plan, track, and approve project expenses, billing, and invoices
Partner with the finance team to develop a consistent profitability and utilization view across all workstreams
Manage resource allocation on an ongoing, weekly basis, and monitor project burn rates, budgets, and reconciliations
Manage large-scale process development and implementation for global initiatives and workstreams
Drive projects forward from point A to point B, ensuring excellent and timely delivery
Provide purpose, direction, and motivation to the team
Be a champion for the work and internal project team by taking notes, following up, building timelines and plans, etc
Build slides, create compelling stories, and manage comprehensive documentation
Qualification
Required
7+ years of experience in PMO management, ideally within an agency setting
Proven change-management expertise leading large scale integrations across agencies and clients
Proven track record of standing up successful project management teams and rolling out largescale systems integrations
Experience working with integrated agency teams and external partner agencies
Familiarity with Smartsheet, Excel, Monday.com, Workday, and Jira
Strong project management operations skillset, including effective meeting management and capturing actionable next steps
Ability to prioritize tasks, navigate challenges, and build operational rigor
Preferred
Experience with Workfront or Proof HQ is a plus
Interest in AI and how to leverage it as a delivery tool
Benefits
We offer a competitive benefits package
Company
VML HEALTH
VML is a leading creative company that combines brand experience, customer experience, and commerce, to create connected brands that drive growth.