EDI Staffing, an EDI Specialists Company · 1 day ago
Technical Writer
Salisbury, NC
Full-time
Onsite
Mid Level
3+ years expEDI Staffing is an EDI Specialists Company seeking a Technical Writer for AV Collaboration Technology. The role involves creating clear and concise documentation for products and services, ensuring users can effectively utilize Microsoft Teams Room and Audio/Video technology.
ConsultingHuman ResourcesInformation TechnologyStaffing Agency
Responsibilities
Work with Digital Media manager in creating end user documentation for use of Microsoft Teams Rooms and other Audio Video systems deployed at ADUSA campuses
Work with lead digital media engineers on transferring technical documentation to formal processes and procedures for non-technical consumption as well as more formal technical design and architecture documentation for departmental posterity
Develop governance structure for review of next generation Microsoft Teams Room technology
Improve and rewrite existing documentation for Service Now knowledge based articles
Qualification
Required
3- 5 years of experience in technical writing, preferably in the technology or audio video industry
Must be able to simplify complex, technical information for business colleagues who have non-technical backgrounds
Create technical guides and procedures related to department standards for Microsoft Teams Room installation or Audio/Video integration
Experience translating complex technical concepts into clear, concise, and accessible content for various audiences
Ability to prioritize and execute tasks in a fast-changing environment
Preferred
Strong written and verbal communications skills
Familiarity with Microsoft Teams Rooms and Audio Video technology (plus but not required)
Experience creating and updating SharePoint sites
Excellent attention to detail and organizational skills
Self-starter with the ability to manage multiple projects and deadlines
3+ years experience with Service Now (KB Article Creation)
Company
EDI Staffing, an EDI Specialists Company
EDI Staffing is a staffing and recruiting company that provides consultancy and placement services.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Joseph Gilbody
President/CEO
Manuel DaRosa. CPA
CFO
Company data provided by crunchbase