University of Illinois Urbana-Champaign · 1 day ago
Field Implementation Support Program Manager, FISP
Urbana, IL
Contract
Hybrid
Mid, Senior Level
$78K/yr - $82K/yr
6+ years expThe University of Illinois Urbana-Champaign is a leading research institution seeking a Field Implementation Support Program Manager. This role involves overseeing program operations, providing leadership to a team, and ensuring alignment with organizational goals while managing data analysis and program strategies.
Higher Education
No H1B
Responsibilities
Serve on the senior administrative team of the statewide Field Implementation Support Program contributing to strategic planning and decision-making processes
Manage all operational tasks for the assigned team of Specialists/Technicians providing direct supervision to assure staff meet programmatic and departmental expectations
Evaluate operational efficiency and effectiveness identifying areas for improvement and implementing solutions to enhance performance
Conduct on-boarding and pre-service preparation for Specialists/Technicians; track and collect staff reports
Implement team quality assurance practices and ensure team quality improvement
Collect, analyze, track and evaluate internal and external data in addition to data from the field to inform program decisions, recommend new initiatives and training proposals
Author program protocol and procedures, management reports and training curricula
Remain current regarding emerging trends, research findings, and best practices in relevant subject matters, incorporating new knowledge into program activities and initiatives
Participate and represent the program in various office, division, IDCFS meetings and training conferences as assigned
Serve as a liaison between the university and statewide program on programmatic issues
Represent the Department and University at conferences, symposia, trainings, and other public venues regarding topics related to the FISP program’s goals and objectives and relevant subject matters of expertise and data
Collaborate with internal teams, programs and departments to develop training materials, resources, and tools to support program and practice implementation and capacity building efforts
Partner with IDCFS regarding transfer of learning strategies for training programs and work collaboratively with the Office of Learning and Professional Development and other collateral entities
Provide consultation and promote Departmental initiatives and practice improvement with key stakeholders
Provide outreach, consultation, support, training, professional development and coaching to field service managers, middle managers, agency executive leadership, area and regional administrators throughout the state
Utilize assigned IDCFS/UIUC equipment (laptop, jetpack, copy, scan and LCD projectors, presenters, smartboards, and audio/video equipment), software programs, virtual platforms, various Microsoft Office products, Share Point, Excel, Qualtrics/Survey Monkey and D-Net appropriately and with proficiency as directed and required
As required, utilize various training functions of the IDCFS Learning and Development Center online learning management system
Other related duties to further the mission of the unit as assigned
Qualification
Required
Master's degree from an accredited college or university with course work in Social Work, Psychology or other recognized professional degree in human services
Professional experience of six (6) or more years in a public-sponsored, agency-based child welfare setting within a state system or its community partner agencies, providing direct child welfare casework services including Intact Family Services, Permanency/Foster Care, Investigations/Child Protection, Integrated Assessment, Child Welfare curriculum-based training facilitation/management, or other comparable human service experience
Three (3) of those years must include responsibility for supervision of child welfare direct service staff and/or management of child welfare services or other comparable human services. Other leadership experience will be considered
Experience with applying learning methodologies, such as coaching, transfer of learning, group facilitation, motivational interviewing, training and curriculum development
Possession of an appropriate and current Illinois license as a Licensed Clinical Social Worker (LCSW) or Licensed Clinical Professional Counselor (LCPC) at the time of hire
Working knowledge of effective leadership practices, organizational change management strategies and implementation science
Working knowledge of established training, coaching and transfer of learning methodologies
Working knowledge of motivational interviewing, case study and clinical case presentation methodologies
Working knowledge of established evidence-informed child welfare practices and clinical interventions related to trauma and child maltreatment within family systems
Working knowledge of child and adolescent development, issues related to diagnosis and co-morbidity, and other behavioral health issues
Working knowledge of the Illinois Core Practice Model and family-centered, trauma-informed and strength-based practice application
Working knowledge of diversity, equity, and inclusion philosophy and practice
Strong leadership and supervisory skills, the ability to critically think and problem solve, proficiency in data analysis, program evaluation and report writing
Excellent communication and interpersonal skills and the ability to collaborate effectively with diverse stakeholders
Benefits
Health
Dental
Vision
Life Insurance
A Retirement Plan
Paid time Off
Tuition waivers for employees and dependents
Company
University of Illinois Urbana-Champaign
The University of Illinois Urbana-Champaign is dedicated to building upon its tradition of excellence in education, research, public engagement and economic development.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Robert Whitmore
Co-Founder | Evolution & Impact of Societies in Africa | *EISA*
Shelley Giordano
Co-Founder Academy for Home Equity in Financial Planning University of Illinois
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2024-05-10
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