Everwise Credit Union · 21 hours ago
Manager, Consumer Processing
South Bend, Indiana 46601 - Corporate
Full-time
Hybrid
Mid, Senior Level
4+ years expEverwise Credit Union is seeking a Manager for their Consumer Processing team to oversee daily operations and ensure accurate processing of consumer loans. The role involves driving compliance and operational efficiency while collaborating with various departments to enhance the loan experience.
FinanceBankingFinancial Services
Responsibilities
Lead, train and manage the consumer loan processing team, ensuring quality of work and service expectations are met
Oversee loan processing workflows to ensure accuracy, timeliness, and compliance with regulatory and internal standards
Identify and implement process improvements and procedural efficiencies to enhance departmental performance and support organizational goals
Monitor performance metrics and ensure adherence to policies, procedures, and lending regulations
Collaborate with internal departments to deliver a seamless loan experience and assist with questions and problems
Manage vendor relationships to ensure quality service and experience for members and team members
Responsible for supporting project development, system testing, and successful implementation of enhancements
Prepare and provide reports as needed for senior management
Provide timely updates to management on the performance of the team and the department
Assist with inquiries and requests from internal and external auditors
Assumes additional responsibilities as assigned for the continued growth and advancement of the Credit Union
Qualification
Required
High School Diploma or GED required
4+ years' consumer lending and/or loan processing experience in a Credit Union or financial institution
2+ years' leadership or management experience required
1+ years' experience with Home Equity loans, Mortgage Regulations, Appraisals and Title Work
Strong Communication and Organizational skills required to work in fast paced environment
Strong judgment, decision-making and problem-solving skills
Excellent leadership, interpersonal and communication skills
Proven organizational skills and the ability to work on multiple projects and prioritize the workload
Proficient in Microsoft Office Suite, Meridian Link and other web applications
Ability to analyze consumer loan application documents according to guidelines
Thorough knowledge of compliance and consumer lending guidelines
Willingness and ability to learn new, more complex skills and display leadership abilities
Preferred
Bachelor's degree preferred
Company
Everwise Credit Union
Everwise Credit Union is a banking firm that provides savings accounts, mortgages, auto loans, and home equity loan services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jason M. Osterhage
President + Chief Executive Officer
Todd Brown
Chief Financial Officer
Recent News
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