Virtual Rockstar Careers · 1 day ago
Administrative Specialist \- Virtual Assistant
Virtual Rockstar Careers is hiring a full-time Administrative Specialist on behalf of a growing veterinary practice. This role involves providing high-level administrative support, improving workflow efficiency, and assisting with client communication and documentation.
Staffing & Recruiting
Responsibilities
Provide high-level administrative assistance to the practice owner and team
Support organization and workflow improvement across the clinic
Assist with building systems that reduce day-to-day chaos and improve team sustainability
Manage the appointment calendar and confirm upcoming visits
Handle client inquiries via phone and email with professionalism and warmth
Coordinate scheduling workflows and maintain accurate patient records
Create and maintain client-facing documents, forms, and treatment plans (approximately 10–20 per week)
Support development of educational materials that help pet owners understand proactive care
Develop and implement SOPs for a growing startup practice
Build protocols for staff to follow so expectations are clear and repeatable
Assist in packaging services and creating structured workflows for new offerings
Support equipment and inventory tracking as the practice adds new services and tools
Maintain schedules and reminders for equipment maintenance to ensure nothing is missed
Help the practice stay current with technology tools that improve operations
Assist the owner in identifying systems that increase efficiency and reduce administrative burden
Qualification
Required
Prior experience in an administrative or operations support role
Strong organizational skills and attention to detail
Ability to create systems, checklists, and repeatable workflows
Comfortable handling client communication with empathy and professionalism
Tech-forward mindset with a desire to learn and improve practice systems
Prior experience working in a veterinary practice
Experience using Google Workspace tools effectively
Experience developing and implementing SOPs and structured workflows
Loves technology and is eager to continue learning new tools
Benefits
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families across the globe.
Company
Virtual Rockstar Careers
Are you a skilled virtual assistant looking for rewarding opportunities to showcase your talent and expertise? Look no further than Virtual Rockstar! Virtual Rockstar is a community of dedicated professionals committed to excellence, integrity, and collaboration.
Funding
Current Stage
Growth StageCompany data provided by crunchbase