The Wilshire Group · 20 hours ago
Director-CDM
United States
Full-time
Remote
Lead/Staff, Director/Executive
$90/hr - $90/hr
5+ years expThe Wilshire Group is a renowned boutique consulting firm in Los Angeles specializing in revenue cycle optimization. They are seeking a Director-Level Senior Consultant to lead operational, financial, and technology assessments for Critical Access Hospitals, focusing on improving patient access, revenue integrity, and operational sustainability.
ConsultingPaymentsHealthcareBillingHealth Care
Responsibilities
Leading full-scale organizational and Epic system assessments
Evaluating clinical, patient access, and revenue cycle workflows
Identifying operational risks, inefficiencies, and compliance gaps
Advising executive stakeholders on strategy, optimization, and prioritization
Developing actionable roadmaps and improvement plans
Recommending Epic configuration and workflow enhancements
Driving measurable improvements in access, reimbursement, and operational performance
Representing Wilshire as a senior trusted advisor
Conduct enterprise-level current-state assessment across hospital operations and Epic systems
Evaluate workflows including scheduling, registration, clinical documentation, revenue cycle, and patient engagement
Analyze performance metrics, financial trends, and operational bottlenecks
Identify gaps, risks, and opportunities for improvement
Develop executive-ready reports with prioritized recommendations
Assess Epic utilization, configuration, and governance
Identify underused or misaligned functionality
Recommend system design improvements aligned to best practices
Support strategic upgrades and enhancement initiatives
Guide workflow redesign tied to Epic capabilities
Improve patient access, throughput, and experience
Strengthen front-end revenue capture and collections
Reduce denials, registration errors, and billing leakage
Support sustainable staffing and resource allocation
Align operations with Critical Access Hospital regulations and reimbursement structures
Facilitate leadership interviews, workshops, and discovery sessions
Present findings and recommendations to executives and board-level stakeholders
Build consensus and drive change management
Serve as primary point of contact for Wilshire
Develop improvement roadmaps and phased plans
Prioritize initiatives based on impact and feasibility
Support oversight of implementation efforts
Mentor internal teams and ensure knowledge transfer
Qualification
Required
5+ years progressive healthcare leadership, consulting, or Epic systems experience
Experience leading hospital or health system assessments or transformations
Experience working with Critical Access Hospitals or rural health systems
Demonstrated success improving operational and financial performance
Hands-on Epic system experience in implementation, optimization, or advisory roles
Strong understanding of Epic workflows across patient access and/or revenue cycle
Ability to evaluate configuration and recommend best practices
Director-level executive presence and communication
Strategic planning and operational analysis
Data-driven decision making
Independent project leadership
Stakeholder facilitation and influence
Preferred
Active Epic certification(s)
Multiple Epic modules (Access, Revenue Cycle, Clinical, or Reporting)
Healthcare IT or consulting background
Experience with hospital financial performance improvement
Experience presenting to C-suite or board leadership
Company
The Wilshire Group
The Wilshire Group is a healthcare consultancy that offers health information management, billing, signature and revenue integrity services.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Freeman Jenkins
Director Partnership Success
Gretchen Case, MPH
Owner/Managing Partner
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