A.P. Moller - Maersk · 21 hours ago
Customer Service Representative
Burlington, NJ
Full-time
Onsite
New Grad, Entry Level
$19/hr - $21/hrA.P. Moller - Maersk promotes a culture of honesty and integrity, focusing on their people to build trust with customers and employees. The role involves handling daily customer service tasks, interacting with internal stakeholders and external clients, and providing support in customer onboarding and relationship management.
RetailCustomer ServiceInformation TechnologyLogisticsShipping
No H1B
Responsibilities
Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):
Customer channel management
Case Management
Customer onboarding and relationship management
Contract and dispute management
And more
Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations. At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems
A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline. Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor. The job requires limited job and business knowledge at the time of hiring
Qualification
Required
Must be authorized to work for any employer in the U.S
Skills developed through job-related training and on-the-job experience within a specific job discipline
Knowledge of standardized work routines and methods
Ability to execute specialized work to support operations
Ability to work independently and apply standards
Ability to exercise independent judgment within defined boundaries and guidelines
Ability to escalate non-routine problems to a more experienced colleague or supervisor
Benefits
Medical
Dental
Vision
401k + Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
Company
A.P. Moller - Maersk
A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society.
Founded in 1904
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2005-10-19IPO
Leadership Team
Eric Lindberg
Head of Business Development - Integrated Sales
Lene Serpa
Director, Head of Corporate Sustainability & ESG
Recent News
2026-02-10
2026-02-07
2026-02-06
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