Inkwell · 8 hours ago
Junior Platform & IT Engineer
United States
Full-time
Remote
Entry Level
1+ years expInkwell is looking for a full-time Junior Platform & IT Engineer to join their growing team. This role involves supporting the production cloud infrastructure and internal IT systems, providing an opportunity for early-career professionals to build a strong foundation in Google Cloud Platform, Kubernetes, and DevOps automation.
Computer Software
Responsibilities
Assist with Cloud Ops: Support the maintenance of our GCP environment, including virtual machines, storage, and networking under senior guidance
Kubernetes Triage: Help monitor GKE clusters, assist with minor configuration updates, and learn the intricacies of container orchestration
IaC Contributions: Help maintain and update Terraform modules, variables, and state files as our infrastructure evolves
Identity & Access Management: Own the onboarding and offboarding process for employees, managing permissions across GitHub, Slack, Google Workspace, and internal tools
Internal Tooling: Support and troubleshoot internal systems (VPNs, developer environments, and SaaS integrations)
Security & Compliance: Assist in implementing basic security controls on endpoints and ensuring team-wide compliance with our security policies
Pipeline Support: Help manage and troubleshoot GitHub Actions workflows to ensure developers can ship code without friction
Operational Scripting: Identify repetitive manual tasks (in IT or Platform) and write scripts ( Python or Bash ) to automate them
First-Line Observability: Monitor dashboards (Grafana, Cloud Logging) for alerts and perform initial triaging of system health issues
Documentation: Keep our internal wiki, runbooks, and 'How-To' guides up to date so the team remains efficient as we scale
Qualification
Required
1–2 years of professional experience in IT Support, Systems Administration, or a Junior DevOps role
Foundational Linux Knowledge: Comfortable in a terminal and familiar with basic system administration
Cloud Exposure: Basic familiarity with at least one major cloud provider (GCP experience is a major plus)
Curiosity & Growth Mindset: A strong desire to learn Kubernetes, Terraform, and modern CI/CD practices
Problem-Solving Skills: Able to troubleshoot technical issues methodically and communicate findings clearly
Reliability: High attention to detail, especially when managing user permissions and security-sensitive tasks
Preferred
Experience with Docker and basic container concepts
Exposure to Infrastructure as Code (Terraform, Pulumi, or CloudFormation)
Experience supporting a remote-first or startup environment
Knowledge of Google Workspace administration and IAM best practices
Company
Inkwell
Inkwell is the Intelligence Layer that optimizes processes, reduces costs and fuels creativity.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase