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Aerospace Customer Service Representative jobs in United States
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PPG · 14 hours ago

Aerospace Customer Service Representative

PPG is a leading company in the aerospace sector, and they are seeking an Associate Customer Service Representative to support their Aftermarket, Military, OEM Commercial, or Boeing segment customers. The role involves executing purchase orders, resolving customer queries, and collaborating with sales personnel to ensure timely delivery and compliance with regulations.
Chemicals
badNo H1BnoteU.S. Citizen Onlynote

Responsibilities

Executes purchase orders for materials and customer orders
Resolves customer queries, recommending solutions and guiding customers throughout the ordering process
Respond to customer queries in a timeline and accurate way, via phone and email
Identify customer needs and update internal ERP databases with information regarding customer orders
Work with inventory levels to ensure delivery of materials and supplies
Maintain accurate records of purchases, ensuring compliance with company policies, and adhering to relevant regulations
Process customer orders accurately and efficiently, ensuring timely delivery and compliance with all relevant regulations
Collaborate with sales personnel to ensure that customer orders are shipped, and PPG service level objectives are met or exceeded
Ensures accuracy of all sales orders

Qualification

ERP softwareCustomer service experienceReporting softwareHigh School DiplomaAdministrative experience

Required

Only U.S. Citizens, Green Card holders, and political asylees or refugees are eligible to apply
High School Diploma required
3+ years of customer service or administrative experience
Prior experience with ERP software and reporting software

Company

PPG: WE PROTECT AND BEAUTIFY THE WORLD® At PPG (NYSE:PPG), we work every day to develop and deliver the paints, coatings and specialty materials that our customers have trusted for more than 140 years.

Funding

Current Stage
Late Stage

Leadership Team

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Tim Knavish
Chairman and CEO
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David Bem
CTO, VP Science and Technology
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Company data provided by crunchbase