Unity · 19 hours ago
IT Workstation Support Technician
Rochester, MN
Contract
Onsite
Entry Level
$25/hr - $30/hr
2+ years expUNITY Systems is seeking an IT Workstation Support Technician to collaborate with internal teams to ensure efficient hardware and software management. The role involves installations, technical support, and customer service, while maintaining inventory and adhering to IT Security policies.
3D PrintingBig Data3D TechnologyReal Time
Responsibilities
Label equipment according to organizational specifications
Research, verify, and document device specifications based on purchase orders and established standards
Coordinate with service and business units to relocate equipment as requested
Perform on-site installations, technical support, repairs, and customer service independently
Act as a technical liaison in the field, collaborating with support teams such as Help Desk, Applications, and Materials Management
Assist with end-user training and explain hardware/software requirements, scheduling impacts, and break/fix options
Maintain inventory of supplies and equipment required for installations and repairs
Partner with IT Infrastructure teams to manage parts inventory
Evaluate and process equipment in accordance with IT Security policies and guidelines
Participate in overtime and on-call support as required
Qualification
Required
High School Diploma
Valid driver's license
Two (2) years of customer service experience
Strong organizational, written, and verbal communication skills
Ability to maintain confidentiality and work collaboratively in a team environment
Experience using ticket tracking systems and related documentation tools
Understanding of computer terminology (CPU, Networking, LAN/WAN, Client/Server, etc.)
Ability to bend, stoop, kneel, squat, and work with arms above shoulder level
Ability to lift up to 75 pounds
Ability to distinguish colors
Preferred
Two (2) years of customer service experience supporting computers, OR
Associate degree, OR
Two (2) years of technical school training in Computers, Technology, Electronics, or a related field
Company
Unity
Unity [NYSE: U] offers a suite of tools to create, market, and grow games and interactive experiences across all major platforms from mobile, PC, and console, to extended reality.
5001-10000 employees
H1B Sponsorship
Unity has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (53)
2024 (55)
2023 (39)
2022 (81)
2021 (62)
2020 (78)
Funding
Current Stage
Late StageLeadership Team
Jim Whitehurst
Chief Executive Officer
John Riccitiello
CEO
Recent News
EIN Presswire
2025-12-10
2025-11-24
Company data provided by crunchbase