Airbus · 20 hours ago
Long-term Internship - Training Innovation & Process Management
Grand Prairie, TX
Internship
Onsite
InternAirbus Helicopters is seeking a Long-term Intern to join their Customer Training department based in Grand Prairie, TX. The intern will be responsible for evaluating business processes and designing innovative solutions to optimize operations within the department.
AerospaceManufacturingCommercial
No H1B
Responsibilities
Assist in the evaluation and process improvement project for the collection and retention of customer information and training documentation, including student training records and training event documentation
To the extent possible, reduce manual, time consuming tasks and increase reliability of the overall process/system
Assess and ensure the functionality and sustainability of overall design and end-to-end process based on planned hardware/software upgrades
Evaluate other customer training business processes for deficiencies/inefficiencies
Recommend solutions to optimize business operations
Assist with execution of approved improvements, and
Develop/update internal user tool documentation accordingly to satisfy control requirements
Provide exceptional customer service to all customers who enter our facility
Assist administration team with customer service oriented tasks when asked
Other duties as assigned
Qualification
Required
Must be currently local to DFW metro area as this is a long-term, onsite internship opportunity
High School Diploma with GPA of 3.0 or higher
Current college student majoring in business, education, and/or media program of study
Must be able to demonstrate customer service experience
Must be able to collaborate with others from diverse backgrounds
Must be able to resolve conflict and treat colleagues and customers in a professional manner at all times
Must be detail oriented, but also able to focus on the big picture
Must be able to speak/read/write in English
MS Office
Web-based application proficiency
Authorized to Work in the US
Preferred
College credits in accredited business, education, and/or media program of study
Knowledge of learning management, and/or data management applications
Learning Management System knowledge a plus
Company
Airbus
Airbus designs, manufactures, and delivers aerospace products, services, and solutions.
Founded in 2014
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Fokke Mentjes
Vice President - Head of Cabin and Cargo Electronics
A
Antje Bulmann
Venture Lead Direct Air Capture
Recent News
2025-08-20
Washington Technology
2025-08-05
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