Palo Alto Networks · 11 hours ago
Sr Staff Software Engineer (Copilot Backend)
Santa Clara, CA
Full-time
Onsite
Senior Level, Lead/StaffPalo Alto Networks is a cybersecurity company dedicated to protecting the digital way of life. They are seeking a Sr Staff Software Engineer to drive the development of their Customer/Support Copilot Pipeline, combining backend engineering and machine learning expertise to enhance user experiences and operational efficiency.
Artificial Intelligence (AI)Cloud ComputingCyber SecurityAgentic AICloud SecurityNetwork SecuritySecurity
Responsibilities
Develop and maintain scalable backend systems and APIs that integrate seamlessly with machine learning components
Architect and implement data pipelines to support efficient model training, validation, and real-time inference
Collaborate with data scientists to deploy, monitor, and optimize AI prompts within the support pipeline
Ensure smooth integration of ML solutions into production systems, focusing on performance, reliability, and scalability
Build automation tools for continuous integration, delivery, and deployment of backend and ML components
Implement monitoring and logging solutions to proactively address performance issues and ensure system reliability
Work closely with cross-functional teams (product, QA, DevOps, and customer support) to align development efforts with business needs
Troubleshoot and resolve complex issues that arise within both the backend infrastructure and ML models
Ensure code quality, security, and data privacy by following industry best practices
Maintain clear and concise documentation for system architecture, API endpoints, and ML model integration processes
Qualification
Required
Experience using an Object–Oriented programming language (Java/Python)
Experience with cloud-native service development stack on GCP
Knowledge of Object Oriented Programming design concepts
Solid grasp of RESTful API design and micro services architecture
Skilled in diagnosing and solving complex problems while providing detailed technical analysis
Attention to details and high behavioral standards
You are a team player with can-do attitude to tackle difficult problems and you inspire your team to do the same
You have high energy and the ability to work in a fast-paced environment
You enjoy collaboration and communication with multiple teams
You are a fast learner and eager to absorb new emerging technologies
You have a M.S./B.S. degree in Computer Science or Electrical Engineering or equivalent military experience
Preferred
Basic understanding of machine learning concepts and familiarity with ML frameworks (e.g., TensorFlow, PyTorch) is a plus
Benefits
FLEXBenefits wellbeing spending account
Mental and financial health resources
Personalized learning opportunities
Restricted stock units
Bonus
Company
Palo Alto Networks
Palo Alto Networks is a cybersecurity company that offers cybersecurity solutions for organizations.
Founded in 2005
10001+ employees
H1B Sponsorship
Palo Alto Networks has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (579)
2024 (482)
2023 (341)
2022 (452)
2021 (493)
2020 (235)
Funding
Current Stage
Public CompanyTotal Funding
$65MKey Investors
Icon VenturesLehman HoldingsGlobespan Capital Partners
2012-07-20IPO
2008-11-03Series C· $10M
2008-08-18Series C· $27M
Leadership Team
Helmut Reisinger
CEO EMEA
Nikesh Arora
Chairman CEO
Recent News
2026-02-12
2026-02-12
Company data provided by crunchbase