Apex Systems · 6 hours ago
Technical Support Tech - Technical Support Tech I
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. They are seeking a Technical Support Tech I to provide support to end users on a variety of technical issues, ensuring timely resolution of problems through effective communication and documentation.
Human ResourcesInformation TechnologyRecruiting
Responsibilities
Provides support to end users on a variety of issues
Identifies, researches, and resolves technical problems
Responds to telephone calls, email and personnel requests for technical support
Documents, tracks and monitors the problem to ensure a timely resolution
Qualification
Required
May require an associate's degree in a related area
0-3 years of experience in the field or in a related area
Has knowledge of commonly-used concepts, practices, and procedures within a particular field
Relies on instructions and pre-established guidelines to perform the functions of the job
Works under immediate supervision
Travel may be required between Northern Virginia, Stafford, Fredericksburg, and Louisa
Benefits
Medical
Dental
Vision
Life
Disability
Other insurance plans
ESPP (employee stock purchase program)
401K program
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
Corporate discount savings program
Other discounts
On-demand training program
Access to certification prep
Library of technical and leadership courses/books/seminars
Certification discounts
Other perks to associations that include CompTIA and IIBA
Dedicated customer service team for our Consultants
Certified Career Coach
Company
Apex Systems
Apex Systems, a division of On Assignment, provides organizations with IT staffing solutions to address gaps in their current workforce.
H1B Sponsorship
Apex Systems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (28)
2024 (21)
2023 (35)
2022 (26)
2021 (29)
2020 (38)
Funding
Current Stage
Late StageLeadership Team
Recent News
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