Sparks Group · 23 hours ago
Loan Processor
Washington, DC
Contract
Hybrid
New Grad, Entry Level
$28/hr - $34/hrSparks Group is seeking a detail-oriented and proactive Loan Processor to support a well-established credit union in Washington, DC. This role is responsible for providing operational and administrative support across credit card servicing, consumer lending, and mortgage post-closing processes.
ConsultingHuman ResourcesStaffing Agency
Hiring Manager
Anna Shin, CSP
Responsibilities
Process incoming credit card applications and gather required documentation
Set up new VISA credit accounts, limit increases, autopay requests, balance transfers, and payment adjustments
Manage lost/stolen card processes and coordinate with vendors for compromised accounts and returned statements
Generate monthly credit card reports and track complaint trends to support service improvements
Handle ACH returns, account updates, insurance reporting, and member outreach for missing application information
Maintain a deep understanding of all consumer loan products and assist members through the loan process
Prepare and process approved loan packages, ensuring accuracy, compliance, and complete documentation
Support collections follow-up for consumer and mortgage loans as directed
Assist in reporting, tracking, and portfolio maintenance activities
Audit closing packages for accuracy and perform funding sheet reconciliations
Prepare documentation for delivery to servicers, investors, warehouse custodians, and insurance providers
Manage trailing documents by coordinating with title companies and county offices
Upload documents, update loan systems, and support servicing requests and special mortgage file projects
Qualification
Required
Bilingual English/Spanish required (verbal & written)
Strong proficiency in Excel and Microsoft Office Suite
Exceptional attention to detail, documentation accuracy, and organizational skills
Strong communication and customer service skills
Ability to perform basic math calculations and manage multiple priorities
Preferred
Familiarity with FHA, VA, Fannie Mae, construction, bridge, and reverse mortgage loans preferred
Benefits
Health and life insurance
Paid and unpaid time off
Retirement and savings plans
Company
Sparks Group
We connect leading companies and nonprofits with exceptional IT, finance, creative and administrative talent - nationwide.
Founded in 1970
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Stephen Sparks
Chief Executive Officer
Company data provided by crunchbase