TIH · 8 hours ago
Data Steward
Charlotte, NC
Full-time
Onsite
Entry, Mid Level
2+ years expTIH is a part of the CRC Insurance Group, and they are seeking a Data Steward to provide process, design, and analysis support for business applications. The role involves managing master data processes, collaborating with business teams, and serving as a liaison between the Technology Delivery team and line of business.
Property & Casualty InsuranceInsurance
Responsibilities
Manage master data management process by evaluating the errors created by the system related to the insurance entities being merged and fix them via process already established in the system
Required to analyze the business issue and provide researched data and co-ordinate with multiple divisional business team and resolve the business process / data
Required to capture business requirements for MDM process changes based on the data received and analyzed
Coordinate with eh business teams to gather requirements, analyze data, report back errors and improve data quality and engage them to report back the results
Serve as a key liaison between the Technology Delivery team and LOBs
Collaborate with peer groups in Technology and LOBs to identify, document and communicate business needs and provide technology solutions
Work closely with business stakeholders to understand business processes and strategies
Establish project and work requests requirements using document, business process and workflow analysis. Ensure all stakeholders are involved in requirements gathering activities
Facilitate requirements elicitation sessions and walkthroughs with appropriate stakeholders to plan, elicit, capture, analyze and validate business, functional and technical requirements
Perform current state analysis of existing business systems, applications and functions
Prepare user interface diagrams, business process and workflow diagrams in support of small work requests (enhancements) or large scale project implementations
Understand the long-term business objectives and suggest strategies to meet those objectives and introduce technical innovations, as needed
Develop and maintain effective working relationships with business process owners and other stakeholders to develop acceptance criteria and a plan to facilitate user acceptance testing of a solution that meets the business requirements
Assist/coordinate pre-planning activities (e.g. business case, project estimate, project risk assessment, stakeholder analysis, draft charter)
Facilitate routine meetings with business stakeholders to provide updates on in-flight initiatives
Attend business unit management meetings, as needed
Become deeply immersed and knowledgeable about core business functions, processes and workflows associated with assigned business areas and projects
Observe and ensure strict adherence to all Technology and Truist Insurance Holdings policies and standards (e.g. Systems Development Life Cycle (SDLC), Change Management)
Coach and mentor junior level Business Analysts
Qualification
Required
Associate's degree in Information Technology-related field, or equivalent education and related training; should have insurance industry experience
Two years of information technology experience with significant experience in software development
Two years of experience as a business analyst or related role/experience, with experience in one or more of the following areas: Project Management, Business Process Management Relationship Management, Business Operations, or Quality Management
Ability to work independently or as a member of a team
Experience with traditional Waterfall SDLC and/or Agile/Lean methodologies work requests/project requirements
Strong presentation, verbal and written skills
Ability to manage multiple concurrent projects, activities and tasks under time constraints
Ability to effectively interface with staff at all levels
Exceptional communication, teamwork and influencing skills that foster a collaborative and continuous-improvement environment
Strong ability to resolve conflicts, excellent facilitation and organizational skills
Strong critical and analytical thinking and problem-solving skills
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
Knowledgeable of core business functions, processes and workflows associated with assigned business areas and projects
Preferred
Experience in Master Data Management
Benefits
Medical, dental, vision, life, disability, and AD&D insurance
Tax-advantaged savings accounts
401(k) plan with company match
Generous paid time off programs, including company holidays, vacation and sick days, new parent leave
Restricted stock units and/or a deferred compensation plan
Company
TIH
TIH, the fifth largest insurance broker in the United States, offers highly consultative risk management services and nearly all types of coverage, including personal, small business, corporate, employee benefits, life and health, and title.
5001-10000 employees
H1B Sponsorship
TIH has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (6)
Funding
Current Stage
Late StageTotal Funding
$1.95B2024-02-20Private Equity
2024-02-20Acquired
2023-02-16Secondary Market· $1.95B
Leadership Team
John Howard
Chairman & CEO
Jeremy Davis
Chief Technology Officer
Recent News
2025-08-09
bloomberglaw.com
2025-05-17
Company data provided by crunchbase