Meals on Wheels Western Michigan · 10 hours ago
Program Manager (Home Delivered Meals)
Grandville, MI, US
Full-time
Onsite
Mid, Senior Level
$55K/yr - $65K/yrMeals on Wheels Western Michigan is dedicated to providing quality nutrition services to promote the health and independence of older adults. The Home Delivered Meal Program Manager will oversee all aspects of the program, ensuring exceptional customer service and strategic direction while fostering a collaborative work environment.
Food Production
Responsibilities
First and foremost, align with our mission and values as an organization
Participates in menu development as appropriate to ensure stakeholder voices are heard
Develops and executes program evaluation and outcomes measurement to evaluate program effectiveness, client/customer satisfaction and cost effectiveness/profitability
Develops and executes standard operating procedures and standards of work safety, quality, cleanliness, and productivity
Ensures HIPAA compliance within department
Collaborates with the Registered Dietitian to identify at risk clients for nutrition interventions
Oversees hiring, scheduling, training, coaching, evaluation and progressive discipline for department staff
Qualification
Required
Demonstrates strong proficiency with computer systems and digital tools, with the ability to quickly learn new platforms and technology
Proven leadership experience with a track record of successfully managing, mentoring, and motivating a team
Exceptional communication skills, both written and verbal, with the ability to engage effectively with clients, team members, and community partners
Highly detail-oriented, with strong organizational skills and a commitment to accuracy and quality
Working knowledge of social services systems and community-based resources, with an understanding of the populations served
Valid driver's license and reliable transportation required, with the ability to travel throughout the designated service area
Benefits
Work life balance that includes consistent DAY shifts
Impact on our community and incredible team members
Competitive compensation
Comprehensive health, dental and vision insurance eligible day one (1) of employment
Company match for both HSA and 401(k) dollars – eligible to participate immediately!
Life insurance, short and long-term disability, Health Savings and Flexible Dependent Care Spending Account options
PTO to rest and recharge along with paid holidays
Employee Assistance Program to provide you and your household members with free, confidential support.
Company
Meals on Wheels Western Michigan
Established in 1984, we provide quality nutrition and senior services in a supportive environment to promote the health and independence of older adults.
Founded in 1984
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Lisa Wideman
President/Chief Executive Officer
Kurtis Boeve
Chief Financial Officer
Company data provided by crunchbase