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Advanced Service Technician jobs in United States
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RHI Magnesita · 1 day ago

Advanced Service Technician

positionKnoxville, TN
timeFull-time
remoteOnsite
seniorityMid Level
date3+ years exp
RHI Magnesita is the leading global supplier of high-grade refractory products, and they are seeking an Advanced Service Technician to install, maintain, and commission specialized machinery at customer sites. The role involves troubleshooting, training local technicians, and ensuring equipment operates safely and efficiently while traveling up to 70% to client locations.
MiningIndustrialManufacturingIndustrial Manufacturing

Responsibilities

Execute installation, maintenance, and commissioning of specialized machinery at customer sites
Identify training needs and implement plans for local service technicians
Report machine conditions and spare parts status to your supervisor
Troubleshoot and repair specialized and standard machines as needed
Ensure all machinery and equipment are safe and operational, with no risk to health or safety
Coordinate technical support from third parties for repairs and maintenance
Provide technical acceptance and commissioning of new machines
Train machine operators and implement preventive maintenance routines
Collaborate with sales teams, site personnel, and the local shop for team development
Uphold company policies, department goals, and safety rules at all facilities
Drive continuous improvement and take ownership of assigned work

Qualification

Machine installationCommissioningTroubleshootingMechanical/Electrical TechnicianBasic automation knowledgeMS Office proficiencyCustomer service skillsTraining skills

Required

Ability to travel up to 70%
3+ years in machine installation, commissioning, or maintenance
Mechanical/Electrical Technician (emphasis on Electrical)
Maintenance and materials application experience
Customer service skills
Basic automation and PLC/VFD knowledge (programming not required)
Proficiency in MS Office (Excel, Word, Outlook, Teams)

Benefits

Competitive compensation and benefits
Opportunities for professional growth and development
Exposure to advanced machinery and technology
Collaborative, safety-focused work environment
The chance to make a real impact at customer sites and within our organization

Company

RHI Magnesita

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RHI Magnesita is an industrial company that supplies refractory products, systems, and services.
dateFounded in 1834
location
Wiener Neustadt, Niederosterreich, AUT
people-size10001+ employees
web-link
https://www.rhimagnesita.com

Funding

Current Stage
Public Company
Total Funding
unknown
2017-10-27IPO

Leadership Team

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Karen Frazier
HR Business Partner
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Ronesha Willis, SPHR
Human Resources Business Partner
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Recent News

Business Wire
RHI Magnesita Strengthens Operations in ME, Türkiye and Africa, Opens New Regional Head Office in Dubai
2025-12-18
Zawya.com
RHI Magnesita boosts regional operations with new Dubai office
2025-12-18
GlobeNewswire
Refractories Market Size to Reach USD 56.99 Billion by 2033 Due to High Demand for Refractories from Steel, Cement, and Glass Industries Globally | SNS Insider
2025-12-17
Company data provided by crunchbase