ApTask · 11 hours ago
Content Strategist
Wilmington, DE
Full-time
Onsite
Senior Level
$55/hr - $65/hr
5+ years expApTask is a leading global provider of workforce solutions and talent acquisition services. They are seeking a Content Strategist to develop and implement a strategic approach to UX messaging and content for their Collections experiences, working closely with product, design, research, and technology teams.
Human ResourcesInformation TechnologySmall and Medium BusinessesStaffing Agency
Responsibilities
Collaborate with product, technology, design and research partners to create a scalable strategy for simple, elegant solutions to complex user problems
Build and nurture relationships across the Operations and Collections team and beyond, to advance implementation of successful content strategies
Identify opportunities for research activities (user interviews, surveys, focus groups, usability studies, etc.) and leverage findings to optimize product design and development
Leverage user insights and data to develop end-to-end content strategy for customer-centric digital experiences
Partner with designers to create user experience (UX) artifacts for web, mobile and omni-channel experiences (e.g., journey maps, conceptual models, user flows, wireframes, high-fidelity prototypes)
Plan, write and shape digital content (User interface (UI), product education, naming conventions, navigation, etc.)
Share work across the organization through design reviews, product reviews and more
Qualification
Required
Bachelor's Degree
Minimum of 5 years' experience conceiving and applying content strategy across digital channels and platforms (web, mobile, email, social media, etc.)
Experience working with brand standards
Proactive, solution-oriented mindset with strong attention to detail
Record of success creating content for complex end-to-end experiences in alignment with customer needs and business goals
Demonstrated ability to successfully manage multiple priorities, follow schedules and meet deadlines
Strong presentation skills and experience sharing strategic rationale with partners, senior leaders and stakeholders
Preferred
Experience with user experience (UX) Writing is a plus
Excellent written and verbal communication skills
Thorough knowledge of English language, AP Style, grammar, spelling, punctuation and usage
Experience writing for financial services, collections or customer service
Company
ApTask
ApTask is a staffing and recruiting company offering staffing, project, and workforce solutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Taj Haslani
Founder
Recent News
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