AIG · 1 day ago
Claims Vendor / Law Firm Panel Director - North America
Atlanta, GA
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expAIG is a global leader in commercial and personal insurance solutions, and they are seeking a Claims Vendor / Law Firm Panel Director to manage the Claims Law Firm and Claim Vendor function for their North America business. The role involves overseeing vendor management, maintaining strategic relationships, and leading initiatives to optimize claims processes and costs.
FinanceBankingProperty & Casualty InsuranceFinancial ServicesInsurance
Responsibilities
Manage the NAM Law Firm / Vendor Management Team, to oversee the end-to-end acquisition of panel Claim Law Firms / Vendors, who support claim litigation and non-litigated commodities. This shall include:
Oversee / negotiate commercial contracts from AIG’s Claim’s Panel Law Firm / Vendor and off-panel Claim Law Firms
Oversee spend and performance analysis is provided back to Claims Line of Businesses
Maintain strategic relationships with key panel Law Firms / Vendors
Oversee the control of eBilling of litigated Law Firm and non-litigated Vendor bills submitted through AIG’s eBilling platforms
Document and summarize the agreed commercial terms accurately; and
Oversee the collection and storage of all required due diligence documentation in line with the team’s standard operating process
Lead discussions with Claim leadership to develop Claims Law Firm / Vendor strategies to maintain panels and the reducing total claim costs (Loss Adjusted Expense (LAE) reductions as well as Indemnity based savings)
Demonstrate project management skills and team leadership for driving forward Claim initiatives, pulling together clear project outlines and updates
Collaborate with the legal department and other support groups to ensure completion of acceptable contracts
Promote use of preferred Claim Law Firms / Claims Vendors to promote greater standardization, improved compliance, risk mitigation and leverage of purchasing power to increase cost savings
Communicate marketplace intelligence relative to Claim Law Firm / Vendor capabilities, market pricing, conditions and trends, innovations, to help guide AIG claims teams to optimal use of Claim Vendors
Qualification
Required
Bachelor's degree in Business or related field and/or equivalent combination of experience; insurance or financial services industry preferred
Minimum 10 years prior experience working with Claims / Law Firms / Vendors, and leadership roles
Significant experience and expertise with a track record for the management or oversight of litigated Claims
Experience in developing and analyzing detailed commercial financial propositions
Experience working with commercial negotiations and drafting contracts
Proactive attitude with problem solving skills, strong logic skills and critical thinking
Data-driven with skillsets for reporting and analyzing data metrics
Experience building strong, meaningful internal and external relationships
Exhibits confidence in self and others; inspires and motivates others to perform well. Excellent team building, and coaching skills
Proven ability to effectively communicate data metrics and insight to key stakeholders and executives
Advanced in MS Excel, MS Word, PowerPoint, and MS Outlook
Benefits
A range of competitive benefits
Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development
Company
AIG
AIG is a global insurance company providing insurance products to support clients in business and in life.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Kelly Lafnitzegger
Executive Vice President and Chief Human Resources Officer
Charlie Fry
EVP, Reinsurance Purchasing and Risk Capital Optimization
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