Amazon · 11 hours ago
Learning Experience Designer - Quality Standards & Governance Lead
Nashville, Tennessee, USA
Full-time
Onsite
Senior Level
$104K/yr - $155K/yr
7+ years expAmazon Health Services is revolutionizing healthcare delivery through innovative learning solutions. The Learning Experience Designer - Quality Standards & Governance Lead will architect learning excellence by establishing quality frameworks and driving technology innovation initiatives across the organization.
RetailArtificial Intelligence (AI)E-CommerceLogisticsDeliveryFoundational AI
Responsibilities
Establish and maintain enterprise-wide content standards, development conventions, and quality frameworks that enable consistent, scalable learning experiences across all AHS business lines
Design and implement quality audit frameworks with clear assessment criteria, conducting comprehensive audits across all L&D initiatives
Design information architecture achieving 90% content findability scores, making learning resources easily discoverable across the organization
Lead xAPI implementation strategy to capture detailed learning interaction data for evidence-based optimization and real-time learning effectiveness visibility
Evaluate emerging learning technologies and AI-powered solutions, providing strategic recommendations and implementation roadmaps
Design and implement learning path intelligence with dynamic personalization and real-time progress tracking
Develop comprehensive toolkits including templates, guidelines, and AI-assisted development tools that enable learning and development to create consistent quality content
Coach and mentor L&D team members, training teams, and SMEs on instructional design best practices and quality standards
Build internal lessons, frameworks, and tools for organizational and enterprise utilization
Partner with Technical Writing team on information architecture and documentation standards, and collaborate with LNSS on LMS visual standards and quality check standards
Qualification
Required
5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
7+ years of experience in instructional design with demonstrated expertise in learning technology platforms
Proven experience establishing quality standards and governance frameworks in large, complex organizations
Strong portfolio demonstrating both strategic learning design and technical platform expertise
Deep knowledge of LMS architecture, administration, and optimization
Preferred
Expertise in adult learning principles, instructional design methodologies, and evidence-based design
Experience with learning data standards (xAPI, SCORM) and learning analytics implementation
Proficiency with modern authoring tools (Articulate 360, Adobe Creative Suite) and content development technologies
Bachelor's degree in Instructional Design, Learning Sciences, Educational Technology, or related field
Demonstrated ability to influence senior stakeholders and drive organizational change
Strong project management skills with ability to manage multiple complex initiatives simultaneously
Proven ability to write PRFAQs and Amazon strategy docs to launch and implement innovation
Healthcare learning experience, particularly in regulated environments
Experience implementing xAPI or similar learning data standards at enterprise scale
AI/emerging technology evaluation and implementation experience in learning contexts
Experience with LMS architecture and API-based learning ecosystems
Lean Six Sigma or PMP certification
Experience with learning analytics platforms and data visualization tools
Knowledge of accessibility standards (WCAG, Section 508) and compliance requirements
Experience mentoring and developing instructional design teams
Consulting background with ability to translate complex technical concepts for non-technical audiences
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-02-12
2026-02-12
Company data provided by crunchbase