Itasca Bank & Trust Co. · 20 hours ago
Teller I
Roselle, IL
Full-time
Onsite
Entry Level
1+ years expItasca Bank & Trust Co. is an independently owned community bank dedicated to serving its customers and employees. The Teller I role involves organizing cash drawers, assisting customers with their financial needs, and ensuring compliance with bank policies and regulations.
FinanceVenture CapitalFinancial Services
Responsibilities
Organizes and balances cash drawer daily and adheres to cash management guidelines
Listen effectively to customers’ requests and promptly take the necessary action to assist them
Recognizes opportunities to assist customers to meet their financial goals by making effective cross-sales and referrals
Accurately processes transactions via Branch Capture: scanning, keying exceptions and balancing and uploads batch files to core processor and the Federal Reserve
Escalates issues immediately and takes necessary steps to prevent and/or minimize loss to the bank
Protects the Bank and its customers by maintaining a high level of security awareness
Follows all department policies and procedures to meet Bank, compliance, and regulatory requirements
Follow and perform Safety and Soundness expectations when opening or closing the bank
Qualification
Required
Minimum 1 year of cash handling and customer service experience required
High School education or equivalent
Ability to perform calculations
Proficient in Microsoft Office (Excel, Word, Outlook)
Delivers excellent customer service
Effective verbal and written communication skills
Strong attention to detail
Strong desire to cross-sell products and services
Proven track record of success working in a team environment
Ability to work a flexible schedule including evening and weekends
Ability to work and multi-task in a fast-paced environment
Models positive and supportive behavior
Professional demeanor
Preferred
1 year of bank teller experience preferred
Company
Itasca Bank & Trust Co.
Itasca Bank & Trust Co. is a banking firm that specializes in banking, financial planning, women's initiative, wealth management and trust.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Marc DeFauw
Chief Financial Officer
Michael-Anne Peck
Vice President and Chief Trust Officer
Company data provided by crunchbase