Wells Fargo · 1 day ago
Technical Director / Head of Cloud AI Platform Engineering
ISELIN, NJ
Full-time
Hybrid
Senior Level, Lead/Staff
$215K/yr - $355K/yr
8+ years expWells Fargo is seeking a Technical Director / Head of Cloud AI Platform Engineering to lead the strategy and modernization of their enterprise AI platform. This role involves building a cohesive platform ecosystem and ensuring the platform accelerates AI adoption while maintaining governance and compliance.
FinanceBankingFinTechPaymentsProperty & Casualty InsuranceFinancial ServicesInsurance
No H1B
Responsibilities
Define the target-state vision and multi‑year roadmap for AI platform capabilities, including funding priorities, sequencing, and success metrics
Establish platform governance processes (architecture reviews, standards, reference implementations, and decision records) to drive consistency and reuse
Build a service model (service tiers, SLAs/SLOs, support processes, adoption enablement) and continuously improve based on feedback and telemetry
Set architectural direction for reusable AI platform components (pipeline standards, environment templates, model deployment/serving patterns, monitoring)
Drive adoption through self-service onboarding, curated “golden paths,” and platform APIs that reduce friction for application teams
Establish consistent patterns for multi-environment promotion, reproducibility, and secure-by-default delivery across hybrid/multi-cloud footprints
Partner with security/risk teams to implement scalable controls (policy-as-code, RBAC, approvals, audit evidence generation, lineage/traceability)
Ensure controls are automated and embedded into workflows to reduce manual approvals while increasing compliance consistency
Define standards for data access, secrets, and identity integration to support AI workloads in regulated environments
Own operational excellence: incident response, postmortems, preventative engineering, capacity planning, and reliability targets for platform services
Implement observability and performance management practices that provide actionable insights and reduce MTTR
Drive cost optimization and efficiency for AI infrastructure and workloads (capacity governance, utilization, scaling strategy, and platform-level guardrails)
Lead and mentor senior leaders and engineers; build a strong culture of accountability, engineering rigor, and continuous improvement
Develop hiring plans, career pathways, and succession strategies to sustain platform growth and maturity
Communicate platform strategy and progress to executives and stakeholders; align priorities across teams and resolve conflicts effectively
Qualification
Required
8+ years of Technology Strategic Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
4+ years of management or leadership experience
2+ years leading AI platform / MLOps / LLMOps ecosystems and standardizing model lifecycle delivery
Preferred
Demonstrated success defining platform strategy and delivering enterprise platform capabilities at scale
Strong understanding of enterprise risk/compliance expectations and operationalizing governance in platform workflows
Experience partnering across architecture, security, data, and application teams to drive adoption and standardization
Track record of improving reliability, operational maturity, and customer experience for critical platforms
Experience with enterprise technology role frameworks and workforce/skills alignment approaches (Workday-oriented role clarity and skills)
Experience building internal platform products (service catalog / portal integration) and measurable developer experience improvements
Strong executive storytelling, stakeholder management, and the ability to influence enterprise roadmaps
Benefits
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Company
Wells Fargo
Wells Fargo & Company is a financial services firm that provides banking, insurance, investments, and mortgage services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-10-06IPO
Leadership Team
Charlie Scharf
CEO
Fernando Rivas
CEO of Corporate & Investment Banking
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