Justice Resource Institute · 20 hours ago
Therapeutic Mentor Program Manager
Gloucester, MA
Full-time
Onsite
Mid, Senior Level
$70K/yr - $85K/yr
5+ years expJustice Resource Institute is committed to assisting families and their children facing behavioral, emotional, and mental health challenges. The Therapeutic Mentor Program Manager will lead teams to provide high-quality services to youth, support staff in family engagement, and ensure program compliance and effectiveness.
Non ProfitFamily & CareSocial MediaHealthcareProfessional ServicesChildrenHealth CareSocial
Responsibilities
Ensure high‑quality services to children and youth with emotional, behavioral, and learning challenges, supporting families in stabilizing youth in home and community environments
Support staff in working with families to improve problem‑solving, limit setting, communication, risk management/safety planning, and effective patterns of interaction
Oversee the work of Therapeutic Mentors, including supervising weekly staff meetings and providing weekly supervision, training, coaching, and ongoing support
Oversee staff progress notes, safety planning tools, and all documentation required by program performance specifications
Monitor staff productivity using the appropriate tracking tools
Lead weekly supervision groups for the Therapeutic Mentoring program and attend Care Plan Team or other system meetings as needed
Provide consultation on challenging or complex client issues
Act as a liaison with collateral agencies, maintaining relationships that support children and family growth; act as an advocate and support parents in self‑advocacy
Maintain relationships with local service providers, including ESP/Mobile Crisis Intervention, to ensure coordinated care
Communicate with clients and providers when necessary to address staff performance concerns or program‑level issues
Maintain charting and documentation standards consistent with HIPAA, MCE requirements, and organizational procedures; assist in training and monitoring staff compliance
Meet weekly with the Director of Community-Based Services for supervision
Provide clinical training, supervision, and support to CBHI Supervisors and assigned staff
Meet with supervisees to develop and implement annual performance goals
Assist with billing, data reporting, and MABHA reporting as needed
Complete other reasonable tasks as requested by leadership
Qualification
Required
Must be at least 21 years of age
Master's degree in Social Work, Education, Psychology, or Counseling (accredited institution)
Clinical licensure (LMHC, LICSW, LMFT)
Minimum five years' experience with the target population, including three years in a management role
Knowledge of the needs of the population served and of appropriate interventions
Skilled at engagement and committed to partnering with parents, families, and youth
Strong communication and leadership skills; able to work collaboratively across organizational levels
Basic computer proficiency, including internet navigation and Microsoft Office
Ability to work independently or within a team setting to provide leadership, support, and group facilitation
Ability to travel and work a flexible schedule, including on‑call support during crises
Must have a valid driver's license
Background and driving record checks required
Benefits
$2,000 bilingual bonus to new hires who speak a second language fluently, other than English, and will use it to serve our clients!
Reimbursement is available for employees to cover the registration costs and annual fees for any professional license required for work such as LMHC, LCSW, LICSW, RN and more!
Access to our excellent Blue Cross medical and Delta Dental benefits.
Retirement benefits including 401K matched up to $800 a year and pension after 5 years of employment.
Professional development opportunities such as tuition reimbursement up to almost $4000 per year and discounted tuition rates to select partnership colleges and universities! You will have access to free CEUs and training opportunities focused on evidence-based practices!
Wellness benefits including access to employee engagement groups, self-care resources, and an Employee Assistance Program.
Generous paid time off up to 19 days for full time employees in your first year and much more!
Company
Justice Resource Institute
Justice Resource Institute is a nonprofit firm that provides hope and opportunity to people who require specialized support and treatment.
1001-5000 employees
H1B Sponsorship
Justice Resource Institute has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (37)
2024 (5)
2023 (6)
2022 (14)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Andy Pond
Advisor to Chief Executive Officer
David (Dave) Emerson YACEP E-RYT
Co-Founder and Co-Director, The Center for Trauma and Embodiment at JRI
Company data provided by crunchbase