Vertiv · 8 hours ago
Instructional Design Senior Analyst
Westerville, OH
Full-time
Onsite
Senior Level
5+ years expVertiv is a global leader in mission-critical infrastructure technologies for vital applications in data centers and communication networks. They are seeking an Instructional Design Senior Analyst to design and deliver technical learning materials and training programs for field service associates, ensuring content is engaging and aligned with product releases and strategic initiatives.
Telecom & CommunicationsCloud ComputingInformation TechnologyData CenterIT InfrastructureTelecommunications
No H1B
U.S. Citizen Only
Responsibilities
Design, develop and deliver high-profile, high-impact Services training programs delivered in multiple modes – instructor-led and virtual workshops, train-the-trainer, self-paced online courses and videos, and technical solution lab exercises
Collaborate with program managers, instructors, and subject matter experts to create high-quality performance support materials, courses, content, and programs that align with the goals of the stakeholders
Create, manage, and deliver engaging training across multiple mediums while accommodating multiple learning styles
Integrate adult learning theory best practices into course development
Support new product launches with the development of relevant training in time for field needs
Model exceptional customer service, teamwork, and professionalism in the development/maintenance process
Interact with the business and other team members in response to inquiries, concerns, and requests regarding distance education courses and issues
Understand and define target associate personas to design instruction that resonates with the audience
Produce courses on time and in alignment with the overall learning strategy
Design and evaluate Kirkpatrick evaluations
Ensure that our vision and mission are reflected in all aspects of the learner experience
Qualification
Required
Bachelor's degree in Adult Learning, Instructional Design, or other related technical degree
5+ years experience developing and delivering high impact technical training programs focusing on data center technologies including power, thermal, monitoring, or related technical subjects
2+ years' proven project management skills including planning work, prioritizing and managing details, keeping multiple tasks/projects on track, using time well, and delivering results with tight deadlines
Excellent verbal, written, interpersonal communication abilities including collaborating with subject matter experts, global stakeholders, and managers to transfer knowledge
Experienced facilitator and coach with expert skills in virtual and online delivery methods, including media and video
Excellent oral and written communication skills, paired with sound business judgment
Experience using training development tools such as Articulate Rise, Vyond, Camtasia, HeyGen, WalkMe, Adobe Storyboard, Venngage
Experience using Docebo or other industry leading Learning Management System
Demonstrated ability to thrive in a fast-paced, ambiguous, deadline-oriented, global work environment
Sound understanding of adult learning theory and models (ADDIE)
Passion and interest in developing people
Can thrive in demanding, fast-paced, large-scale IT implementation projects
Preferred
Instructional design and instructor certifications preferred
Company
Vertiv
Vertiv designs, builds and services critical infrastructure that enables vital applications for data centers and industrial facilities.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.24BKey Investors
Starboard ValuePlatinum Equity
2022-10-20Post Ipo Equity
2020-02-10Post Ipo Equity· $1.24B
2020-02-10IPO
Leadership Team
Giordano Albertazzi
Chief Executive Officer
Peter Lambrecht
Vice President Sales EMEA
Recent News
legacy.thefly.com
2026-02-12
2026-02-12
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