Colorado Department of Revenue · 1 day ago
Analyst III
Colorado, United States
Full-time
Hybrid
Mid, Senior Level
6+ years expThe Colorado Department of Revenue is dedicated to helping Coloradans navigate government complexities. They are seeking an E-File Analyst to implement strategies for electronic interaction with citizens, improve customer experience, and ensure compliance with tax laws.
Cyber SecurityGovernmentTransportationIdentity Management
No H1B
Responsibilities
Analyze statutory and form changes then translate these changes into electronic return formats
Evaluate and improve existing processes, documentation, return schema, and business rules
Analyze and improve the customer experience and increase utilization of the online system
Add functionality to and improve responsiveness of Revenue Online
Interface with outside organizations and work groups to enhance data standards and understand e-file issues
Benchmark public and private websites for best practices and develop prioritization for Revenue Online fixes and/or enhancements
Assist in the third-party software vendor testing and approval process
Research return filings to determine if any submission errors exist that cause a delay in processing
Review data in Revenue Online and GenTax to determine where transactional issues occur
Communicate with the accounting sections to identify online filing issues that could be prevented by updates to the online filing systems
Review user feedback and surveys and propose solutions for issues that taxpayers identify as barriers for online efile
Monitor system performance to ensure Gentax processes e-filed returns in a timely manner
Manage and respond to inquiries received through departmental email
Collaborate with the supervisor to identify system issues and prepare system support tickets
Perform User Acceptance Testing, recommend correction and resolve assigned system support tickets
Qualification
Required
Six (6) years of relevant experience in taxation and/or accounting, designing and writing electronic reports, gathering business requirements, analyzing, testing, and validating business information systems or in an occupation related to the work assigned to this position
A combination of related education in Taxation, Accounting, Finance, Business, Economics, Information Systems, Computer Science, and relevant experience in an occupation related to the work assigned equal to six (6) years
Preferred
Previous experience with tax knowledge and tax processing software
Proficient with Microsoft Office and Google Workspace
Experience with XML schemas and other tax return reporting standards
Analyzing tax laws and translating them into electronic tax forms
Experience in analyzing, testing, and validating business systems
Excellent customer service skills
Ability to manage multiple projects and deadlines
Ability to collaborate with subject matter experts
Self-starter, including the ability to learn new processes, concepts and develop expertise
Self-motivated, self-directed, reliable, and accountable
Company
Colorado Department of Revenue
With just under 1500 employees, the Colorado Department of Revenue oversees the Division of Motor Vehicles, the Enforcement Division, the Colorado State Lottery, and the Taxation Division.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Lorri Dugan
Chief Financial Officer
Meghan Tanis
Chief Operating Officer/Deputy Executive Director
Recent News
2026-01-25
Company data provided by crunchbase