Astrana Health · 23 hours ago
Home Care Program Coordinator - Spanish
Houston, TX
Full-time
Hybrid
New Grad, Entry Level
$21/hr - $24/hrAstrana Health is seeking a motivated Spanish-speaking Home Care Program Coordinator to provide operational and care coordination support to a clinical team delivering in-home care. The role focuses on coordinating services, managing referrals, and serving as a central point of contact to support care stabilization for high-risk members.
HealthcareHealth CareMedical
Responsibilities
Responsible for member and provider outreach (telephonic, written, and electronic) related to the Home Care Program, utilizing department templates and workflows
Coordinate scheduling of in-home visits and follow-up appointments for the clinical team
Assist the clinical team with non-clinical care coordination activities, including but not limited to:
Obtaining medical records from various healthcare facilities
Generating, submitting, and tracking referrals and authorizations for services ordered by the clinical team
Coordinating durable medical equipment (DME), home health services, labs, and other ancillary services
Monitor and manage incoming Home Care Program communications
Track and document member outreach attempts, missed calls, and text messages in designated systems
Answer inbound phone calls from members and assist with needs or appropriately route concerns to the clinical team
Provide feedback and input on care coordination processes, workflows, and tools to help improve program efficiency and member experience
Adapt to workflow changes and new responsibilities as the Home Care Program continues to expand
Participate in health plan, department, and program-specific meetings and trainings as applicable
Meet standard benchmarks with performance objectives
Assist in delegated projects and assignments related to the Home Care Program
Perform other duties, projects, and actions as assigned
Qualification
Required
High school diploma OR GED
Fluent Spanish
Healthcare experience in medical assisting, referral coordination, care coordination, scheduling, and medical records
Experience using Microsoft applications such as Word, Excel and Outlook
Ability to manage multiple priorities in a fast-paced, high-acuity environment
Preferred
Experience coordinating care for high-risk or medically complex members
Experience supporting post-discharge or transitional care workflows
Familiarity working closely with clinical providers and carrying out provider-directed coordination tasks
Strong organization skills and attention to detail
Ability to think critically and proactively identify barriers to care
A member-centered approach and strong communication skills
Company
Astrana Health
Leading physician-centric, technology-powered, risk-bearing healthcare mgmt. company delivering high quality care in a cost-effective manner
Founded in 2001
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$334.36MKey Investors
Network Medical ManagementFresenius Medical Care
2019-09-26Post Ipo Equity· $300M
2017-12-20Post Ipo Equity· $5.2M
2017-12-08IPO
Leadership Team
Brandon Sim
Chief Executive Officer & President
Sherry McBride
Chief Operating Officer, MSO
Recent News
2026-02-02
2025-12-31
Company data provided by crunchbase