Tanium · 19 hours ago
Technical Support Engineer Intern
California, United States
Internship
Hybrid
Intern
$27/hr - $30/hrTanium is a leader in real-time cloud-based endpoint management and security solutions. As a Technical Support Engineer Intern, you will support Tanium’s customer organization by resolving technical issues and improving customer satisfaction through mentorship and hands-on experience.
Cyber SecurityEnterprise SoftwareSaaSBig DataInformation TechnologyAnalyticsData Collection and LabelingSecurity
No H1B
Responsibilities
Work with a 1:1 mentor TSE as they take on real-world customer problems in security, operations, asset management, and risk management
Contribute to triaging technical issues, engaging with customers, and conducting root cause analysis on live production implementations of Tanium
Support efforts will encompass security (Forensics, Cyber Threat Intelligence, Incident Response), operations (Compliance, Vulnerability Scanning, Patching, Integrity Monitoring), and general automation
Assist customers with Tanium platform/module upgrades
Partner with other TSEs to assist with their assigned cases
Shape, execute and deliver special projects with your peer interns that directly impact customers of the TSEs
Acquire a deep understanding of how the technology of our product works and how to support, operate and integrate it
Learn how to document best practices as well as track activity, document root causes, and complete accurate reports
Rigorously test our product in a home lab environment
Qualification
Required
Authorized to work in the U.S. now and in the future
Available to work full-time from June 8, 2026 to August 14, 2026
Has some experience with endpoints, networking or operating systems/servers
Passionate about creating an amazing customer experience (work with customers is a plus)
Able to work independently with good judgement and attention to detail
Preferred
IT Helpdesk Experience Is Preferred
Previous Interns have come from backgrounds in: Computer Science, IT Networking, Intelligence and Cyber Operations, Industrial Engineering
Benefits
Housing stipend
401k matching
Monthly allowance for communications reimbursement
5 days set aside as volunteer time off (VTO)
Company
Tanium
Tanium is an IT security firm that provides risk management, incident response, EDR, and patch management services.
Founded in 2007
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$1.02BKey Investors
Salesforce VenturesWellington ManagementTPG Growth
2021-06-30Secondary Market
2020-10-06Series Unknown· $150M
2020-06-25Series Unknown· $117.2M
Leadership Team
Dan Streetman
Chief Executive Officer, Board Member
Mo Patel
Vice President, Solutions Engineering & Customer Success
Recent News
2026-02-02
2026-01-16
Company data provided by crunchbase