United Way of the Midlands · 1 day ago
Program Assistant (Weatherization Assistant Program)
United Way of the Midlands is an organization dedicated to improving the community through various health and human service programs. The Program Assistant is responsible for providing administrative support to the Manager of Eligibility Operations and assisting in various programs and projects, particularly the Weatherization and 211 programs.
Non-profit Organization Management
Responsibilities
Provides support to the Manager, Eligibility Operations
Assists in 211 and Weatherization programs and projects
Verifies, organizes applications and assists in approvals and denials
Communicates between Weatherization Program participants
Communicates between 211 Financial Assistance program participants
Attends staff meetings and takes notes
Makes copies and updates participant and program files as needed
Assists with inbound calls when needed
Other duties as assigned
Qualification
Required
Detail oriented with the ability to navigate within structured timelines and regulations
Excellent time management skills
Excellent interpersonal skills
Creative thinking
Excellent phone etiquette
Ability to maintain confidentiality when dealing with sensitive information
Knowledge of MS Outlook, Word, Excel and PowerPoint
Must have polite, clear and compelling oral and written communication skills
Must be able to execute and accomplish immediate deliverables on short notice
Must be highly organized, responsive and be able to handle multiple deliverables at the same time
Must be a great teammate that cares deeply about the overall success of UWM
Associates degree in a business-related field or equivalent from two-year college or technical school
2-4 years of related experience
Prolonged periods of sitting at a desk and working on a computer
Must occasionally lift and/or move up to 10 pounds
Ability to communicate clearly in person and over the telephone
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
The noise level in the work environment is usually moderate
Benefits
Shared health, dental and vision insurance
Generous 401(k) Retirement plan
Paid vacation and sick time
Employer paid life and disability insurance
Professional development assistance
Tuition reimbursement
Company
United Way of the Midlands
For nearly 100 years, United Way of the Midlands has served the Omaha-Council Bluffs metro by bridging the business and not-for-profit sectors to create a Circle of Support that helps our neighbors overcome difficult challenges and start building a better future.