ITF Therapeutics LLC · 15 hours ago
Associate Director, Customer Data Analytics
United States
Full-time
Remote
Lead/Staff, Director/Executive
$190K/yr - $220K/yr
8+ years expITF Therapeutics LLC is seeking an Associate Director of Customer Data Analytics to enhance their understanding of patient journeys and market dynamics through data. The role involves translating complex data into actionable insights, collaborating with cross-functional teams, and understanding rare disease market dynamics.
BiotechnologyManufacturingPharmaceuticalTherapeutics
Responsibilities
Translate large and complex data sets into actionable business insights, using specialty pharmacy data, claims, EMR, CRM, and third-party sources
Analyze field force effectiveness, engagement strategies, and commercial initiatives; provide recommendations for optimization
Lead the development of advanced customer segmentation, targeting, and profiling strategies across HCPs, institutions, and payers
Translate customer trends to address assumptions that drive product sales and brand forecasts
Lead brand reporting and analytics
Partner with cross-functional teams (Commercial, Market Access, Patient Services, IT, and Data Engineering) to ensure data integrity, accessibility, and alignment with business objectives
Define requirements and partner with vendors or internal IT teams to enhance data pipelines, dashboards, and self-service analytics tools
Ensure analytical rigor in KPI tracking, reporting, and business performance reviews
Understand the unique dynamics of rare disease markets, including small patient populations, diagnostic challenges, and specialized distribution models
Develop and maintain models to support forecast accuracy, patient funnel analysis, and therapy uptake patterns
Serve as a trusted analytics partner to senior commercial leadership, brand teams, and field operations
Present findings and recommendations to leadership and cross functional teams in a clear and impactful manner
Collaborate with compliance and legal teams to ensure data use aligns with regulatory standards
Qualification
Required
Bachelor's degree in a quantitative field (e.g., Statistics, Mathematics, Data Science, Economics); advanced degree (MS, PhD, MBA) preferred
8+ years of experience in data analytics, ideally within the pharmaceutical or biotechnology industry
Deep expertise in healthcare data sources such as IQVIA, Symphony, specialty pharmacy distribution data, claims, EMR, and lab data
Proficient in SQL, Python, and R, with strong skills in data visualization tools like Tableau and Power BI
Familiar with CRM platforms such as Veeva and Salesforce, and their role in optimizing field force effectiveness
Strong problem-solving abilities and business acumen, with a talent for communicating complex data insights to non-technical stakeholders
Comfortable working in fast-paced, data-driven environments and contributing to strategic initiatives across cross-functional teams
Preferred
Experience in rare disease or specialty markets is a strong plus
Company
ITF Therapeutics LLC
ITF Therapeutics is the US-based rare disease division of Italfarmaco S.p.A.
51-200 employees
Funding
Current Stage
Growth StageRecent News
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