DSA · 18 hours ago
Training Specialist Senior
Data Systems Analysts, Inc is seeking a Training Specialist (Senior) to lead the design, development, and delivery of training programs for the ARC/cPROBE environment. The role involves creating training materials, delivering virtual training sessions, and managing training metrics to ensure effective utilization of hosted applications and systems.
AerospacePublic SafetySoftwareInformation TechnologyInformation Services
Responsibilities
Develop, conduct, and manage training programs for the ARC/cPROBE environment, ensuring users are equipped to effectively utilize hosted applications and systems.
Create and maintain comprehensive training materials, including user guides, vignettes, and exercise documentation, ensuring they are updated to reflect software changes and enhancements.
Deliver web-based training courses using virtual platforms such as O365 Teams, manage training registration, and provide metrics on training implementation and user participation.
Develop, maintain, and execute the Training Implementation Plan, ensuring compliance with government requirements and alignment with the ARC/cPROBE environment
Track and report training metrics, including user participation, training hours, and feedback, to the Contracting Officer Representative (COR) as part of monthly status reports.
Qualification
Required
Active or Current DOD Secret Clearance
Current Security + Certification
A degree in Human Factors, Computer Science, Information Systems, or other relevant field is required
A minimum of 6 to 10 years of IT and business/industry experience is required, with demonstrated expertise in designing and managing training programs for complex IT systems
Proficiency in creating training materials, vignettes, and user guides tailored to IT systems and applications, as well as experience in delivering virtual training sessions using platforms such as O365 Teams
Preferred
Familiarity with the ARC/cPROBE environment and its applications, including cPROBE repositories, cWork, cSustain, cMan, and other systems hosted in the Army Resource Cloud
Strong background in instructional design, including the ability to create engaging and effective training materials that cater to diverse user groups
Understanding of the Army Resource Cloud architecture, applications, and workflows to ensure training aligns with operational requirements
Experience with virtual training tools, cloud-based systems, and emerging technologies to enhance training delivery and user engagement