Sierra Nevada Corporation · 1 day ago
Sr. ServiceNow ITAM / ITOM Developer / Admin
Sierra Nevada Corporation is a global leader in aerospace and national security, and they are seeking a Sr. ServiceNow ITAM / ITOM Developer / Admin to maintain the health of the ServiceNow platform. The role focuses on supporting the ITOM / ITAM toolset and enhancing the CMDB functionality while leading various governance and automation efforts.
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Responsibilities
Lead all efforts related to Common Services Data Model (CSDM) to ensure our ServiceNow implementation is aligned with CSDM
Participate in the maturation of our SAM PRO implementation
Participate in the HAM maturation project as it relates to ServiceNow
Ensure the ServiceNow CMDB is as complete and accurate as possible. This includes leading Governance meetings and efforts, working with Discover, Service Mapping, and numerous other integrations that feed the CMDB
Ensure all functions that need impact analysis information from the CMDB can effectively use and get value from the CMDB data
Lead efforts to automate repetitive processes in the ServiceNow platform, especially as they related to ITAM / ITOM
Identify areas to improve audit gaps, productivity, and compliance, including automation opportunities
Create and maintain system design and operations documentation
Qualification
Required
Bachelors degree in Computer Science, Business Administration, or related field of study and typically 10 or more years of relevant experience
A higher level degree may substitute for experience
Related experience may be considered in lieu of required education
Advanced experience with .NET (C#), WCF, MVC, jQuery, JavaScript
Minimum of 2 years of experience architecting and developing within the ServiceNow CDMB / ITOM / ITAM / SAM PRO / HAM PRO / Discovery / Service Mapping modules
Active Certified ServiceNow Admin (CSA) Certification
Excellent understanding of CSDM and the ability to align our ServiceNow implementation to CSDM
Solid ITSM, ITIL and / or COBIT understanding
Experience working with most of these web technologies (HTML, CSS, JavaScript, XML, SOAP, REST). This must include experience with UI actions and automation experience using JavaScript to automate IRM control attestations
Experience with the ServiceNow ITSM modules (Service Portal, Request, Incident, Problem, Change, Knowledge)
Experti skills in SQL Development (insert/update, stored procedures, triggers), Application Integration, Web application development, HTML, DHTML, CSS
Preferred
Prior experience with Team Foundation Server
Strong sense of customer/solution ownership, and experience with SDLC methodologies including Agile/SCRUM
Micro Certs and other certifications within the ServiceNow platform
Additional ITIL V3 and ITIL V4 Certifications
Professionalism with an emphasis on customer service
Excellent interpersonal and communication skills
Understanding of agile methodologies
Benefits
Medical, dental, and vision plans
401(k) with 150% match up to 6%
Life insurance
3 weeks paid time off
Tuition reimbursement
Company
Sierra Nevada Corporation
Sierra Nevada Corporation is an aerospace and defense contractor.
Funding
Current Stage
Late StageRecent News
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