Aptimized · 1 day ago
Digital Operations Analyst(SVOD)
Miami, FL
Contract
Onsite
Mid Level
3+ years expAptimized is seeking a Digital Operations Analyst to support the operational execution of their subscription video streaming service across the U.S., Mexico, and LATAM. This role involves managing SKU creation, pricing, promotions, and cross-platform configurations, requiring strong analytical skills and attention to detail.
Enterprise SoftwareE-CommerceConsultingInformation TechnologyEnterprise Resource Planning (ERP)Security
Responsibilities
Create, launch, maintain, and retire SKUs across internal systems and external distribution platforms
Manage SKUs for subscription plans, promotions, bundles, partner offers, and new tiers
Ensure accuracy of pricing, currency, tax, and entitlements across U.S., Mexico, and LATAM
Configure and update SKUs across Apple App Store, Google Play, and CTV platforms (Roku, Amazon Fire TV, Samsung, LG, etc.)
Coordinate submissions, approvals, and go‑live timelines
Troubleshoot platform issues related to pricing, promotions, and subscription behavior
Execute promotional offers including intro pricing, win‑back campaigns, and limited‑time discounts
Validate promo logic across billing and platform systems
Maintain promotion trackers and performance reporting across markets
Support subscription lifecycle operations including billing logic, trials, and plan changes
Assist with investigation of billing or entitlement issues
Serve as an operational liaison for Product, Marketing, Engineering, Finance, and Customer Support
Document and communicate SKU changes, launches, and operational updates
Maintain trackers for SKUs, promotions, and launches
Build Excel‑based QA checklists and operational dashboards
Identify process gaps and recommend improvements
Track competitor pricing and promotions
Maintain subscription KPI datasets including churn indicators
Qualification
Required
MUST BE BILINGUAL
3–5 years in digital operations, subscription commerce, streaming/media, gaming, or digital consumer products
Hands‑on experience managing SKUs in app stores and/or CTV platforms
Advanced Excel (PivotTables, VLOOKUP/XLOOKUP, analytics, model building)
Strong QA mindset and attention to detail
Excellent time management and prioritization
Highly organized with strong documentation habits
Clear communicator across technical and non‑technical teams
Preferred
Experience with subscription billing systems is a plus
Experience with BI tools (Tableau, Looker, etc.)
Company
Aptimized
APTIMIZED provides application support, technology optimization and consulting services.
51-200 employees
H1B Sponsorship
Aptimized has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
Funding
Current Stage
Growth StageCompany data provided by crunchbase