SchoolsFirst Federal Credit Union · 15 hours ago
Assistant Manger, Consumer Loan Underwriting
Tustin, CA
Full-time
Onsite
Mid, Senior Level
$96K/yr - $154K/yr
3+ years expSchoolsFirst Federal Credit Union is seeking an Assistant Manager for their Consumer Loan Underwriting department. The role involves overseeing daily operations, improving processes for efficiency, and ensuring high-quality service to members while managing a team and addressing complaints.
Finance
Responsibilities
Assists the department manager in directing and overseeing the daily operations of the Consumer Loan Underwriting department
Ensures that all procedures and practices pertaining to Consumer Loan Underwriting are in alignment with credit union service expectations
Promotes and maintains a positive work atmosphere and communicates with Members, teammembers, management, and vendors in a manner consistent with the Credit Union’s professional standards
Identify and lead continuous improvement of processes in Consumer Loan Underwriting to provide greater efficiencies, a superior Member experience and a growing loan portfolio
Identify trends and enhancements to work flow processes that result in efficient and accurate loan decisions and ensures the highest levels of service, productivity and quality
Assist with the development and implementation of consumer loan underwriting strategies and measurements to meet Members credit needs, manage Credit Union loan growth and profitability opportunities while minimizing risk of loss to the credit union
Assist team in maintaining internal department service levels to frontline teammembers and other business units by providing high quality service based on our service drivers
Research and resolve Member complaints and implement systems and procedures to prevent future complaints
Seeks to continually improve the Member experience using technology and efficient processes
Review and utilize reports to track and measure department and individual results and provide information to ensure goals and targets are achieved and identify trends
Effectively prepare reports, develop procedures, recommend and implement underwriting guideline improvements, increase automated approvals and underwriting efficiencies and monitor industry trends
Supervises teammembers directly, including selection, training, performance appraisal and work allocation
Responsible for scheduling staff
Helps establish, communicate and achieve the credit union’s goals and standards, ensuring these are fully communicated to and understood by all department staff
Identifies areas to streamline department and credit union operations
Complies with all government regulatory policies, internal policies and procedures, audit standards, remains current on and informed of Standard Operating Procedures (SOP) and apprises staff
May act in the capacity of the Manager in his or her absence
Performs other duties as assigned
Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties
Qualification
Required
High School Diploma or GED required
3-5 years of previous related experience required
1-2 years of previous supervisory experience
Preferred
Bachelor's Degree or equivalent years of experience preferred
Company
SchoolsFirst Federal Credit Union
Since our founding in 1934, we have been singularly focused on one thing: providing world-class personal service and financial security to our Members.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Terry Agius
CEO
Dana Schuller
Chief Administrative Officer
Recent News
Cal State Long Beach
2023-12-22
2022-08-19
Company data provided by crunchbase