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OhioHealth · 12 hours ago

Specialist Workforce Management

Columbus, OH

Full-time

Onsite

New Grad, Entry Level

OhioHealth is a health system that believes in a lifelong partnership for wellness and sickness. The Workforce Management Specialist provides operational support for UKG Pro Workforce Management, ensuring compliance and data integrity while optimizing daily operations.

HealthcareHealth Care

Responsibilities

Validate and process timecards, resolve missed punches, and ensure timely approvals

Provide support, resolve complex issues (time clocks, connectivity), manage tickets and perform root cause analysis

Review and Maintain pay codes, accruals, profiles, and work rules to support accurate payroll processing

Support audits, corrections, and reporting to ensure payroll accuracy and compliance

Perform routine updates to UKG configurations, including pay codes, skill codes, scheduling profiles, and roles

Troubleshoot system issues and escalate technical concerns to IT as appropriate

Participate in testing and validation activities for system updates and enhancements

Ensure adherence to labor laws, organizational policies, and internal governance standards

Support audit requirements related to timekeeping, payroll, and system access

Maintain and troubleshoot role-based access for timekeepers, schedulers, and managers, including:Business Objects (BO)

Scheduling Administrator (SA)

Payroll

Exception Manager

Process role-access requests and ensure appropriate security controls are maintained

Serve as a frontline resource for timekeeping, payroll, and scheduling questions

Provide hands-on support and guidance to managers, schedulers, and timekeepers

Deliver timekeeping training and ongoing education as needed

Create, update, and maintain job aids, quick reference guides, and training materials

Partner with Workforce Management, Payroll, HR Shared Services, Compensation, and IT teams

Support system enhancements, integrations, and optimization initiatives

Contribute to process improvement efforts to enhance efficiency and user experience

Qualification

UKG configurationReporting toolsExcelHealthcare payrollWorkforce system integrationsCustomer serviceCommunication skillsProblem-solving skillsCollaboration

Required

Associate's Degree

Preferred

Experience with UKG configuration, troubleshooting, and system support

Proficiency with reporting tools, Hyperfinds, and Excel

Familiarity with healthcare payroll and workforce management environments

Experience with workforce system integrations (e.g., EPIC interfaces)

Strong customer service, communication, and problem-solving skills

Ability to work collaboratively across HR, Payroll, and IT teams

Company

OhioHealth

Glassdoor3.6

The largest integrated healthcare delivery network in central Ohio.

Founded in 1891

Columbus, Ohio, USA

10001+ employees

https://www.ohiohealth.com/

Funding

Current Stage

Late Stage

Total Funding

unknown

Key Investors

Parkinson's Foundation

2024-10-14Acquired

2023-07-25Grant

Leadership Team

Lora Montgomery

Operations Manager, Service Excellence

Yvonne Rayburn

Digital Marketing Manager

Recent News

Seattle TechFlash

OhioHealth, Columbus family foundation end decades-long relationship

2026-01-11

Business Wire

OhioHealth to Scale Abridge AI Platform Across 200+ Ambulatory Sites

2025-12-10

Business Wire

OhioHealth Deploys NetMenu to Standardize Patient Nutrition Across 16 Hospitals

2025-12-02

Company data provided by crunchbase