Horizontal Talent · 19 hours ago
Operations Data Analyst
Horizontal Talent is seeking an Operations Data Analyst to join their dynamic team. This role involves leveraging analytical skills to drive impactful results and support the operations team in solving high-priority business challenges.
ConsultingHuman ResourcesProfessional ServicesBusiness DevelopmentStaffing Agency
Responsibilities
Analyze and visualize data trends to provide actionable insights for operational improvements
Collaborate with cross-functional teams to translate findings into strategic actions
Develop and maintain dashboards for tracking key operational metrics
Support the Fraud & Safety Investigation operations team by driving effective data solutions
Conduct experiments to validate operational strategies and improve efficiency
Build strong relationships with stakeholders to ensure alignment and engagement throughout projects
Qualification
Required
5+ years of experience in an operations data analyst role within a fast-paced environment
Proficiency in Advanced SQL for data querying and analysis
Strong understanding of forecasting techniques and statistical models
Ability to work independently and manage multiple projects simultaneously
Excellent problem-solving skills with a focus on delivering results
Preferred
Experience with BI tools such as Tableau or Superset for reporting and dashboard creation
Familiarity with Customer Support or Operations analytics
Strong communication skills to effectively liaise between business and technical teams
Ability to adapt in ambiguous environments and drive timely solutions