Home Bank · 18 hours ago
System Support Professional
Kaliste Saloom.Main, Lafayette, LA, US
Full-time
Onsite
Mid Level
3+ years expHome Bank is a financial institution seeking a System Support Professional to provide technical assistance and support related to the Bank’s computer systems. The role involves installing and configuring software, troubleshooting hardware issues, ensuring network security, and providing field support as needed.
FinanceBankingFinancial Services
Responsibilities
Install and configure appropriate software and functions according to specifications
Assembles and installs PC hardware, investigates, and resolves routing hardware and communication problems
Provide field support on issues that cannot be resolved remotely
Perform troubleshooting to diagnose and resolve problems
Ensures security and privacy of networks and computer systems
Performs other duties as assigned
On-call support is required for after hours and weekends and will be placed in an on-call rotation
Required to travel to other branch locations to onsite assist
Qualification
Required
Provides technical assistance and support related to the Bank's computer systems via phone, in person, or ticketing system
Install and configure appropriate software and functions according to specifications
Assembles and installs PC hardware, investigates, and resolves routing hardware and communication problems
Provide field support on issues that cannot be resolved remotely
Perform troubleshooting to diagnose and resolve problems
Ensures security and privacy of networks and computer systems
Performs other duties as assigned
On-call support is required for after hours and weekends and will be placed in an on-call rotation
Required to travel to other branch locations to onsite assist
3 Years of relative experience
Working Knowledge of Networks and Network Protocols like (TCP/IP)
Solid knowledge of electronic hardware to include computers, network devices, phones, and computer peripherals
Knowledge of computer security and privacy principles
Effective problem-solving skills
Excellent writing and oral communication skills
Exceptional organization skills and attention to detail
Communicate and interact with members of cross-functional teams
Use available resources to research for root causes and/or resolutions
Ability to work in a fast-paced, demanding environment
GOOD CREDIT IS A MUST
CREDIT REPORT IS REQUIRED FOR EMPLOYMENT
Preferred
Associate degree in Computer Science or relevant field preferred
A+, Network+, or Microsoft Certified IT Professional preferred
Company
Home Bank
About Home Bank Chartered in 1908 as Home Building and Loan, Home Bank is one of the most stable financial institutions, building on the future by doing what's right for its customers today.
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
$71.5M2022-06-30Post Ipo Debt· $55M
2015-03-10Post Ipo Equity· $16.5M
2008-10-03IPO
Leadership Team
David Kirkley, CFA
Chief Financial Officer
Scott Sutton
EVP/COO
Recent News
2025-11-22
2025-10-21
Company data provided by crunchbase