Kforce Inc · 1 day ago
Desktop Support Technician
Boston, MA
Contract
Onsite
Senior Level
$30/hr - $35/hr
5+ years expKforce Inc is seeking a Desktop Support Technician to provide technical support in Boston, MA. The role involves installing, configuring, and supporting desktop systems, as well as providing Level 2 support for hardware and software applications.
FinanceConsultingHuman ResourcesEmploymentFinancial ServicesStaffing Agency
Responsibilities
Install, configure, and support desktops, laptops, peripheral devices, and software in compliance with established standards and guidelines
Build, configure, and deploy computers and peripherals for new hires, including shipping equipment to remote users
Maintain accurate computer inventory records and manage surplus equipment
Provide Level 2 support for desktop hardware, Windows 11 operating systems, and software applications
Assist with technical upgrades and ongoing maintenance of desktop systems
Deliver end-user support for mobile email solutions
Apply analytical and systematic problem-solving techniques to resolve technical issues
Communicate clearly and effectively, presenting complex technical information to both technical and non-technical audiences
Qualification
Required
BA/BS in a technology-related field or equivalent experience; Microsoft certifications preferred
5+ years of experience in desktop support
Strong experience supporting Windows 11 and Microsoft 365 (M365/O365)
Hands-on experience with PC imaging, refresh, and IMAC using MECM
Experience deploying and supporting applications via MECM, Intune, and App-V
Working knowledge of Active Directory and endpoint administration
Experience supporting Dell hardware and coordinating with warranty vendors
Strong troubleshooting skills across software, hardware, networking, and printing
Experience using ServiceNow or similar ITSM/ticketing systems
Excellent time management, customer service, and communication skills
Benefits
Medical/dental/vision insurance
HSA
FSA
401(k)
Life, disability & ADD insurance
Company
Kforce Inc
Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services.
1001-5000 employees
H1B Sponsorship
Kforce Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (792)
2024 (667)
2023 (734)
2022 (843)
2021 (1197)
2020 (858)
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-05-20IPO
2014-06-08Acquired
Leadership Team
Aaron Travis
Digital Experience Delivery Director | Kforce Consulting Solutions
Recent News
2026-02-03
2025-11-19
2025-11-07
Company data provided by crunchbase