General Dynamics Information Technology · 10 hours ago
Access Control Specialist
USA DC Washington
Full-time
Onsite
Entry Level
$71K/yr - $83K/yr
2+ years expGeneral Dynamics Information Technology (GDIT) is supporting the Securities and Exchange Commission (SEC) in its mission to protect investors and maintain fair markets. They are seeking an Access Control Specialist to provide Tier 2 and Tier 3 support to end users, troubleshoot software and hardware issues, and manage network configurations.
Artificial Intelligence (AI)Cloud ComputingCyber SecurityConsultingInformation Technology
No H1B
U.S. Citizen Only
Responsibilities
Performs day-to-day activities required to provide Tier 2 and Tier 3 support to end users comprising of 6,000 – 8,000 users
Providing end-user software and hardware troubleshooting and support in-person or over the phone
Applying basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
Applying a thorough knowledge of network configuration and troubleshooting techniques such as TCP/IP, WINS, DHCP and DNS within Windows- 10 operating system and MACs to resolve customer workstation issues
Applying basic troubleshooting skills to identify and resolve network printing issues and protocols issues related to network printing in Windows 10 print server environment to include multi-function printers
Be proficient in shared folder administration
Provide AV support to conference rooms
Be proficient with ServiceNow
Provide basic troubleshooting skills to support the set up and configuration of Apple iPhones and iPads
Imaging workstations while safeguarding customer files and profiles; also testing laptop and desktop computers
Upgrading end user computer systems ensuring no data loss
Supporting Microsoft software packages to include MS 365, and other commonly used desktop related applications
Work independently in a customer environment
Excellent communication skills to include written and verbal
Engaging engineers from multiple teams
Qualification
Required
Access Control (AC)
Microsoft Windows
Technical Support
2 + years of related experience
US Citizenship Required
BA/BS or equivalent experience in a related field of study
Must have a minimum of 2 years experience in administrating access control
Must have an understanding of Microsoft Active Directory and underlying concepts
Must have a broad base of knowledge and be fluent in multiple IT disciplines such as computing, computer workstations, computer hardware and software, productivity tools, applications and networking
Benefits
A variety of medical plan options, some with Health Savings Accounts
Dental plan options
A vision plan
A 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
Full flex work weeks where possible
A variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
Company
General Dynamics Information Technology
General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Paul Nedzbala
Senior Vice President
Ben Buckley
Vice President and General Manager
Recent News
2026-02-05
2026-01-03
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