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Senior Manager I, Operations Improvement, Facility jobs in United States
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Walmart Canada · 1 day ago

Senior Manager I, Operations Improvement, Facility

Walmart Inc. is a leading retail company, and they are seeking a Senior Manager I in Operations Improvement. In this role, you will lead complex initiatives to drive operational excellence and continuous improvement, guiding associates through change and utilizing data-driven insights to enhance business processes.
RetailE-CommerceLogisticsDeliveryShopping

Responsibilities

Lead the execution of multiple business plans and projects by identifying customer and operational needs, developing and communicating priorities, removing barriers, allocating resources, and adjusting plans based on performance and progress
Provide leadership, supervision, and development for associates by selecting and training team members, assigning work, setting clear performance expectations, delivering regular feedback, and fostering a collaborative, inclusive, team-based environment
Ensure business needs are met by assessing the effectiveness of existing programs and initiatives, consulting with key stakeholders, gathering and applying feedback to improve efficiency and cost-effectiveness, and supporting community outreach activities
Manage multiple, complex projects end to end by defining scope and objectives, establishing deliverables and timelines, overseeing governance, tracking and resolving critical issues, managing budgets and costs, and delivering clear status updates and presentations to stakeholders
Drive content management initiatives by prioritizing content requests, designing and maintaining tools, templates, and resources, partnering with teams to develop intranet content, guiding others on platform functionality and content standards, and auditing content to ensure quality and adherence to governance
Optimize processes and behavior change programs by analyzing data to understand current performance, identifying opportunities for improvement, simplifying and standardizing workflows, partnering with cross-functional teams to align on solutions, and communicating changes to drive sustainable adoption

Qualification

Process ImprovementChange ManagementContent ManagementProject ManagementSQLRetail OperationsTraining DevelopmentStrategic Problem SolvingMicrosoft OfficeAI Tools ApplicationTeam LeadershipCross-functional Collaboration

Required

Bachelor's degree in Business or related field and 3 years' experience in retail operations, content development, project management, or related area OR 5 years' experience in retail operations, content development, project management, or related area

Preferred

Developing and delivering training
Master's degree in Business Administration
Project Management Certification
Retail consulting
Six Sigma certification
Using Microsoft Office
Working with cross-functional teams

Benefits

Competitive pay
Performance-based bonus awards
Medical, vision and dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Company

Walmart Canada

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Walmart Canada is a subsidiary of Walmart that operates a chain of more than 400 stores nationwide. It is a sub-organization of Walmart.