Orange Logic · 2 hours ago
Implementation Specialist
Orange Logic is a company focused on solving complex content challenges with its intelligent Digital Asset Management system. The Implementation Specialist role involves successfully implementing customized software environments for clients, troubleshooting issues, and providing guidance on best practices.
Responsibilities
Assists clients in translating their specific requirements into functional workflows
Troubleshoots software-related problems that occur in client environments
Provides guidance to clients with respect to technical best-practices and recommendations for workflow improvements
Serves as a client advocate, seeking to provide white-glove service and solutions
Creates, and advocates for, enhancements that improve the user experience for both clients and Implementation Specialists
Takes a proactive approach in seeking to improve existing implementation processes by increasing speed, efficiency and client satisfaction
Performs client training in both general functionality and client-specific customizations
Qualification
Required
Obtained a bachelor degree, preferably in STEM
Experience implementing enterprise software
Excellent verbal and written communication skills
Excellent interpersonal, negotiation, and conflict resolution skills
Positive attitude, with a genuine enthusiasm for proactively solving problems
Technically curious and eager to understand how complex systems work
Excellent time management skills with a proven ability to meet deadlines and manage several concurrent projects simultaneously
Preferred
Expert knowledge of and experience with Digital Asset Management systems is preferred
Benefits
Medical, Dental, & Vision Insurance
Life & Disability Insurance
401(k) & Roth with 4% employer match (fully vested)
20 Days PTO
8 Weeks Parental Leave
8 Company Holidays
Remote Work Environment
Company
Orange Logic
Orange Logic is a software research firm that provides innovative approaches in multiple fields including digital asset management.
Funding
Current Stage
Growth StageTotal Funding
unknown2023-05-16Private Equity
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