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Onsite IT Manager/Program Manager-C jobs in United States
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Telos Corporation · 16 hours ago

Onsite IT Manager/Program Manager-C

Telos Corporation is a trusted provider of IT security solutions for security-conscious organizations. They are seeking an Onsite IT Manager/Program Manager to lead the planning, execution, and delivery of IT infrastructure services for secure government facilities, including cybersecurity compliance and operational oversight.
Cloud ComputingCyber SecurityEnterprise SoftwareSoftwareInformation TechnologyCloud SecurityNetwork Security
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Work & Life Balance
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

The Technical Project Manager will lead the planning, execution, and delivery of services to design, erect, operate, and maintain all IT infrastructure supporting secure, government facilities. This includes network design, structured cabling, systems integration, cybersecurity compliance (FISMA/NIST), and operational oversight of a 24x7 mission-critical infrastructure. This role includes coordination with government stakeholders, subcontractors, and internal Telos teams to ensure successful delivery
Lead day-to-day execution of the design, deployment, and operation of all technology solutions supporting the facility
Manage integrated schedule of tasks across IT infrastructure, compliance, and systems integration
Develop, execute, and maintain an Integrated Program Management Plan (IPMP) in accordance with contractual requirements and company policies, procedures, and processes covering all areas of project management
Support the development of cost and schedule baselines; manage the project against baselines, report on and mitigate variances
Effectively coordinate the activities of the team to meet program milestones and objectives
Provide tracking and reporting of progress to plan regarding schedule
Proactively manage changes to baselined scope, schedule, and cost variables, communicating impacts and facilitating decisions
Resolve issues that impact the project in a timely, effective manner. Ensure maximum issue resolution in minimum time to meet Service Level Agreements
Implement policies and procedures regarding how problems are identified, received, documented, distributed, and corrected
Identify, categorize, and prioritize risks and opportunities; plan, monitor, and control risk responses; manage and reduce the impact of known issues
Act as primary escalator of project and associated project risks and issues to project stakeholders
Effectively communicate relevant information to stakeholders and project delivery teams
Coordinate site visits for project team members to perform onsite work such as site surveys and installations
Manage and lead a team of IT technical support technicians
Possess a strong ability to adapt in a rapidly changing environment
Work closely with the customer to determine and understand requirements
Coordinate with senior management to ensure program compliance
Provide technical assistance to computer system and network users or other technical products and services
Establish objectives and direct staff activities to improve technical support practices in the areas of quality, knowledge centered support and resolution timeframes
Coordinate customer service activities with other internal functions
Assist users with computer hardware and/or software applications (e.g. website access, email setup, troubleshooting, etc.) for the purpose of providing immediate problem resolution. Provides in-depth applications knowledge of company's products, services and/or systems
Provide support for customer technical needs, to include troubleshooting and maintaining operation of all technical equipment (wireless, telephone, CCTV, end user devices, ISP/OSP, and other networking equipment)
Operations run 24/7

Qualification

Technical Project ManagementCybersecurity FrameworksNetwork SystemsProgram Management ProfessionalFacility-based IT InfrastructureLeadership SkillsTechnical TroubleshootingCommunication SkillsTeam Management

Required

8+ years of experience in technical project management within federal or mission-critical environments
Bachelor's degree in engineering, information technology, or related field
Must be able to obtain a DoD Public Trust (Active Secret clearance preferred)
Experience with facility-based IT infrastructure including cabling, wireless networking, and secure enclave deployment
Strong leadership, coordination, and stakeholder engagement skills
Demonstrated success managing multiple subcontractors or technology partners in a project setting
Able to translate complex IT requirements into executable plans
Decisive and adaptive in time-constrained, mission-driven environments
Strong understanding of cybersecurity frameworks: NIST RMF, FISMA, DHS 4300A
Hands-on experience with network systems, call center platforms, EMR integration, or VTC systems
Proven ability to lead cross-functional engineering teams and manage subcontractors
Has demonstrated knowledge and work history in support of Computer systems
Has demonstrated experience in technical support of networks/laptops/computers/printers/mobile phones
Has knowledge of network communications, to include wireless, servers, Windows, MAC, Phone systems, Audio Visual equipment and operation
Strong technical troubleshooting skills
Strong communication skills both written and oral
Lead a team of IT service technicians with varying levels of experience

Preferred

Program Management Professional (PMP) certification a plus
Background or additional certifications in at least one of the following preferred but not required
knowledge of Aruba wireless
ISP/OSP Troubleshooting
CCTV System Troubleshooting
Network/Wireless Troubleshooting

Benefits

Generous paid time off
Medical
Dental
Vision
Tuition reimbursement
401k

Company

Telos Corporation

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Telos is a provider of cyber, cloud and enterprise security solutions for the world’s most security-conscious organizations.

Funding

Current Stage
Public Company
Total Funding
$0.04M
Key Investors
Enlightenment Capital
2020-11-19IPO
2017-01-31Series Unknown
2013-04-12Seed· $0.04M

Leadership Team

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Chris Parker
Director of Partnerships
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Christopher Pursell
Chief Security Officer
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Company data provided by crunchbase