Five Rivers Cattle Feeding · 1 day ago
IT Support Intern
Five Rivers Cattle Feeding is the world’s largest cattle feeding company, and they are seeking an IT Technical Support Intern. In this role, the intern will learn about the cattle feeding business and information technology while providing support on the IT Technical Support Help Desk, triaging and resolving technical issues, and performing various support-related tasks.
Food and BeverageFood Processing
Responsibilities
Serve as first point of contact for submitted technical support issues
Triage issues including basic hardware, software, access, and connectivity problems
Resolve or route and escalate issues to the appropriate teams with follow up
Deliver courteous, professional, and timely customer service to all users
Accurately document incidents, actions taken, and resolutions in the ticketing system
Communicate clearly with users on issue status, expectations, and next steps
Complete documentation and other support-related tasks as directed by manager
Qualification
Required
Customer service-focused with a friendly, can-do attitude and strong work ethic
Analytical mind that enjoys troubleshooting problems and working toward solutions
Strong communication, documentation, and organizational skills
Reliable, dependable and punctual
Preferred
Potential interest in an IT career
Currently pursuing or planning advanced education in IT
Basic user knowledge of IT systems, hardware, software, and networking concepts
Familiarity with Microsoft Windows, Microsoft 365 and related applications
Company
Five Rivers Cattle Feeding
Five Rivers Cattle LLC provides cattle feeding services. It also manages a feedyard in Brooks, Canada. It is a sub-organization of Five Rivers Solutions.
H1B Sponsorship
Five Rivers Cattle Feeding has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2018-03-16Acquired
Recent News
Newswire
2025-06-22
Company data provided by crunchbase