Terrestris LLC · 16 hours ago
Information Technology (IT) Manager
Terrestris LLC is an innovative organization that leverages technology to enhance mission outcomes and improve human performance. They are seeking an Information Technology (IT) Manager to oversee the IT department for the U.S. Army Warrant Officer Career College, ensuring the effective operation, maintenance, and security of information systems and classroom technologies.
Management Consulting
Responsibilities
Provide project planning expertise
Perform project scheduling and task breakdown
Identify project requirements
Track project issues, problems, and risks
Manage S6 Trouble Ticket Portal and Helpdesk, ensuring all tickets are resolved within 72 hours
The Contractor shall provide technical assistance to the end user over the phone, and/or in person as required, in such a way as to maintain the proper security and configuration as dictated by Department of the Army and Fort Rucker NEC policy
Manage all DoD Mobility Unclassified Capability (DMUC) devices in USAWOCC
Manage all Army365 licenses and accounts for the USAWOCC
Manage the Account Validation System for both Cadre and Students
The Contractor shall ensure all DD Form 2875’s (Request for Fort Novosel network access) are completed and uploaded completion information into the WOCC Training Tracker on the SharePoint
Manage Active Directory (AD) for both Cadre and Students, to include creating user and computer accounts
Maintain an accurate inventory of all automation equipment, the current configuration and the location of all equipment
Manage USAWOCC’s annual Life Cycle Replacement (LCR) and understand the Army’s Computer Hardware, Enterprise Software and Solutions (CHESS) purchasing process
Manage all 26 of the USAWOCC Classrooms, to include troubleshooting audio visual equipment and working directly with the Fort Rucker ECP representative for all replacement equipment and software
Manage all equipment including warranties and repairs
Qualification
Required
Active U.S. SECRET Clearance
Authorization to permanently work in the United States without sponsorship
A bachelor's degree in computer science, Information Systems, Engineering or other related technical or specific discipline related to the task to be supported
CompTIA Security+ certification is required
At least 12 years of experience as an Information Technology/ Project manager
Experience with Windows group permissions, printer troubleshooting, computer hardware/software repair, Active Directory account creation and troubleshooting
Experience with writing and troubleshooting PowerShell scripts for Windows11 and Office 365
Experience with managing Life Cycle Replacement (LCR) and warranty management
Preferred
Project Management Professional certification is desired
Benefits
Health
Financial
Retirement benefits
Paid leave
Professional development
Tuition assistance
Work-life programs
Company
Terrestris LLC
Founded by a Marine Corps Veteran, and Rooted in the USMC values of Honor, Courage, and Commitment; Terrestris, LLC is a service-disabled veteran-owned small business (SDVOSB) and SBA-certified 8(a) firm, specializing in Human Capital solutions, programmatic support, Information Technology, and Science and Technology services.