Alloy · 1 day ago
Senior Product Operations Manager
New York City
Full-time
Hybrid
Senior Level
$160K/yr - $187K/yr
5+ years expAlloy is a company focused on solving the identity risk problem for financial product providers. They are seeking a Senior Product Operations Manager to lead the strategy and operations of Product & Engineering Ops, improve processes, and facilitate collaboration across teams.
Cyber SecurityLegalFinTechSaaSProperty & Casualty InsuranceComplianceFraud DetectionIdentity Management
Responsibilities
Lead the strategy and operations of Product & Engineering Ops at Alloy
Own team rhythms, rituals, and operational models (offsites, quarterly planning, All Hands, etc)
Improve common product development and operational processes and tooling, including:
Feature requests
Triage
Release phase program
Roadmap planning
Facilitate effective collaboration between Product, Engineering, Sales, Customer Success, and Marketing teams
Establish mechanisms for measuring product and engineering success and impact, including analytics dashboards and reporting systems
Maintain launch motions that allow us to ship with confidence and monitor impact
Create cross-team visibility that drives cross-functional alignment
Work cross-functionally with partners in Technical Solutions to support various operational needs and build relationships
Qualification
Required
5+ years of product, product ops, engineering, or operations background
A track record of building processes and programs from 0 to 1 and scaling them thoughtfully
Success managing complex, multi-stakeholder initiatives in fast-paced, ambiguous environments
Experience building and managing systems and processes to facilitate internal operations
Enjoys being scrappy and moving fast, while continuing to iterate for continual improvement
Experience as a bridge builder who connects strategy to execution and creates alignment across teams
Great communication and relationship-building skills
A love of building collaborative, high-performing cultures
Strong knowledge of product and engineering principles, operations management, and process improvement methodologies
Understanding of the Software Development Life Cycle (SDLC) and Agile methodologies
Proficient in using tools such as JIRA, Pendo, Jellyfish, and Notion
Proven problem solving, analytical, and organizational skills
Exceptional communication and interpersonal skills, ability to engage with technical and non-technical audiences
Experience working in a highly cross-functional environment
Preferred
Experience building metrics reporting capabilities for product & engineering teams
Benefits
Unlimited PTO and flexible work policy
Employee stock options
Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options
401k with 100% match up to 4% of annual employee compensation
Eligible new parents receive 16 weeks of paid parental leave
Home office stipend for new employees
Annual Learning & Development annual stipend
Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health
Hybrid work environment: employees are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan.
Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy.
Company
Alloy
Alloy is a developer of an identity verification platform used to detect fraud and make identity management effective and simple for banks.
201-500 employees
H1B Sponsorship
Alloy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (3)
Funding
Current Stage
Growth StageTotal Funding
$216.66MKey Investors
Avenir,Lightspeed Venture PartnersLightspeed Venture PartnersCanapi Ventures
2022-09-01Series C· $52M
2021-09-30Series C· $100M
2020-09-16Series B· $40M
Leadership Team
Tommy Nicholas
CEO
Kathryn Cook
Chief Marketing Officer
Recent News
SalesTech Star
2026-02-05
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-02-04
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