Mutual of Omaha · 17 hours ago
EDI Technician - Remote
United States
Full-time
Remote
Entry Level
$22.75/hr - $25/hr
1+ years expMutual of Omaha is a company that focuses on providing various insurance and financial services, and they are seeking an EDI Technician. In this role, you will monitor and maintain EDI eligibility files, conduct analysis of EDI transactions, and contribute to the team's success by ensuring accurate eligibility processing and file maintenance activity.
FinanceProperty & Casualty InsuranceHealth InsuranceAuto InsuranceCommercial InsuranceFinancial ServicesInsuranceLife InsuranceProperty Insurance
No H1B
Responsibilities
Identify & process eligibility discrepancies accurately & communicate issues to clients promptly while meeting production and quality standards
Evaluate and maintain employee eligibility, ensuring compliance with policyholder contracts and legal requirements, insurance policy review
Review and analyze submitted data, initiate correspondence for missing information, and educate policyholders and brokers
Understand different file types submitted by Benefit Administrators and their impact on processing and eligibility downstream
Utilize various applications to assess employee and group eligibility. Applications include, but are not limited to COMPASS, GSAP, Salesforce, EDI Processor, BAM, Ultra Edit, Employer Access
Qualification
Required
A minimum of 1 year of prior EDI experience, with a proven ability to troubleshoot, analyze, and resolve data-related issues efficiently
Strong customer service background, ideally in a call center setting, with a professional, solutions-focused approach when working with clients, vendors, and internal teams
Proficiency in Microsoft Office, especially Excel. Exceptional data entry and typing skills with a high degree of accuracy and attention to detail
Excellent verbal and written communication skills, with the ability to clearly convey information to various audiences, including internal associates, customers, brokers, vendors, and benefits administrators
Highly organized with strong time management skills. Able to prioritize, manage multiple projects, meet deadlines, and adapt quickly in a dynamic environment
You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do
Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico
Preferred
Strong multitasking skills
Familiarity with applications used for eligibility investigation - COMPASS, GSAP, Salesforce, EDI Processor, BAM, Ultra Edit, Employer Access, Member Category UI
Knowledge of eligibility requirements, contract provisions, and applicable federal/state laws and emerging industry trends
Benefits
401(k) plan with a 2% company contribution and 6% company match.
Work-life balance with vacation, personal time and paid holidays.
Company
Mutual of Omaha
Mutual Of Omaha is a mutual insurance and financial services company helping clients achieve their financial goals.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
James Blackledge
CEO
David A. Diamond
EVP, CFO and Treasurer (Retired)
Recent News
2025-12-24
2025-11-15
Company data provided by crunchbase