Taxwell · 8 hours ago
Principal AI Engineer - Enterprise Transformation
United States
Full-time
Remote
Lead/Staff
10+ years expTaxwell is a leading digital tax filing platform formed from the combination of Drake Software and TaxAct, offering professional and do-it-yourself digital products. They are seeking a Principal AI Engineer to lead the architecture and development of AI-powered systems, translating emerging AI capabilities into secure, scalable production systems with measurable business impact.
Enterprise SoftwareAccountingSoftwareTax Preparation
Hiring Manager
Kim Earhart
Responsibilities
Architect and scale AI-powered applications supporting engineering, operations, support, tax, compliance, analytics, and other internal functions
Build shared AI infrastructure and reusable components that enable safe, efficient AI adoption across teams
Design and operate RAG systems grounded in internal documentation, proprietary knowledge, and structured data
Embed AI into existing customer products to improve personalization, accuracy, and user outcomes
Lead development of AI-native products where intelligent systems are core to the experience
Implement agent-based and workflow-driven systems using frameworks such as LangChain, LangGraph, ADK, or similar
Evaluate and integrate commercial and open-weight LLMs based on performance, cost, and compliance needs
Establish best practices for prompt engineering, evaluation, monitoring, and guardrails
Partner with platform, DevOps, and security teams to ensure scalability, reliability, and compliance
Measure system effectiveness through telemetry, experimentation, and user feedback
Qualification
Required
10+ years of software engineering experience, including 3+ years at the Principal or Staff level with architectural ownership
Proven experience building and deploying production AI systems used by real users
Strong hands-on experience with LLM systems, including prompt engineering, RAG, and agent orchestration
Proficiency in Python and/or TypeScript
Experience integrating AI into real-world applications, APIs, and enterprise data systems
Familiarity with vector databases and embeddings (e.g., Pinecone, FAISS, Chroma)
Experience deploying and operating systems in AWS
Strong architectural judgment balancing experimentation with production rigor
Preferred
Experience building internal AI platforms, shared services, or enterprise copilots
Experience delivering customer-facing AI features at scale
Background in regulated industries (fintech, tax, healthcare)
Experience fine-tuning or adapting open-weight LLMs (e.g., GPT-OSS-120B, Mistral 3, GLM-4.7)
Company
Taxwell
Taxwell is a digital tax filing platform that offers tax preparation software solutions.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase